1. Incorrect account transfer: the customer may have mistakenly entered the card number transferred to the bank card at the time of withdrawal, which led to the withdrawal amount being transferred to another bank card, so the bank card he originally wanted to withdraw will naturally not have funds in the account;

2. Transfer delay: It usually takes about 1 to 3 days for customers to withdraw the credit card amount to their debit cards. If the cash withdrawal operation has just been carried out, it is indeed possible that the money has not arrived yet, and customers should wait patiently;

3. Abnormal account: If the debit card transferred from the credit card is in an abnormal state, such as being frozen, and there is no way to transfer money, the natural customer will wait a long time before the cash does not arrive. In this case, it usually goes back the same way.

Legal basis:

Article 27 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks

The dispatched office of the China Banking Regulatory Commission shall complete the examination within 20 days from the date of receiving the complete application materials, and report the examination opinions and complete application materials to the China Banking Regulatory Commission.

China Banking Regulatory Commission shall make a written decision on approval or disapproval within 3 months from the date of receiving the complete application materials for credit card business; If it decides not to approve, it shall explain the reasons.

For credit card business types that have not been approved by the CBRC or its dispatched offices, commercial banks may reapply in accordance with relevant regulations after meeting relevant requirements.