Hello. If the funds in your account are stolen, you can do the following: If you use our debit card account, the cardholder can call 95599 to report the loss orally to ensure the safety of your funds. It is suggested that you report the case to the public security organ as soon as possible, and change your password or change your card at the card opening outlet. The staff at our outlet will help you with the follow-up treatment. If you use our credit card account, the cardholder can call 4006695599 to verify the inquiry.