If you want to upgrade your Industrial Bank credit card to a platinum card, you need voice verification. If you want to upgrade your Industrial Bank credit card to a platinum card, you need to call the customer service hotline and provide the cardholder information as required. After the customer service receives the application, the credit card center will review the user. After passing the review, the credit card center will issue the credit card. The Platinum Card has more high-end benefits, and the annual fee is also a rigid consumption and cannot be waived.