1. Cardholders can take the initiative to call Ping An Bank's customer service hotline 955 1 1, and then switch to manual service to apply for cancellation of payment stop, and cancel with the help of staff.
2. If there is an outlet of Ping An Bank near the cardholder, the cardholder can bring his ID card and credit card (debit card) to the outlet of Ping An Bank, or cancel the payment.