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What should I do if "The cardholder's identity information, mobile phone number or cvn2 input is incorrect and the verification failed" is displayed when adding a bank card to ICBC e-Link?

1. Generally, it is a prompt when making UnionPay deductions between banks. First, check whether your identity information is filled in correctly.

2. If so, the above information is wrong. Just check to see what went wrong

3. Go to the bank to reset and check. The information reserved in the bank will be re-verified

4. Cardholder identity information, mobile phone If the number or cvn2 is entered incorrectly, you need to go to the bank counter to verify again

ICBC e-Link is a financial management and shopping mobile app. Independently developed by ICBC, it provides mobile financial services to individual customers. Not only can you send graphic messages to account managers and other contacts, but you can also handle transfers, remittances, purchase of financial products and other services to meet customer information exchange, business processing and other needs.

"ICBC e-Link", ICBC's newly built mobile financial service platform, provides you with close contact with dedicated account managers and professional service accounts to provide you with accurate and thoughtful financial services. Collapse

2. Main functions

Through the groups established by wealth advisors, chat about finance and investment, and find like-minded friends. Enjoy one-stop life service experience such as financial transactions, online shopping, and financial information. Real-name authentication, gesture password, message encryption, experience bank-level security

1. Search and download "Integrated e-Link" in Apple store and Android market

2. Open the client software. If you have registered for ICBC's personal online banking, mobile banking or e-commerce, then directly enter the registered card number/mobile phone number/user name and login password according to the prompts on the page, and click the "Login" button. If the above functions are not enabled, please go to step 5.

3. After logging in for the first time, add the information and click Next

4. Click "Enter ICBC e-Link" and the registration is successful!

5. If you have not registered for online banking, mobile banking or e-commerce, click the "Register Account" button at the bottom left of the page, enter your mobile phone number as prompted, and then click the "circled right arrow".

Enter the SMS verification code in your mobile phone as prompted, click the "Next" button with a right arrow icon, and add complete information as prompted. Registration is complete!

(Operating environment: ICBC e-Link version 5.1.5)

3. Notes

1. The number of errors in entering the verification code is more than 3 times , the system prompts "Sorry, the cumulative number of SMS authentication errors for this transaction has exceeded the limit." Entering again will re-accumulate the number of errors, so if such an error is prompted, just exit and do it again.

2. The username must be 4-20 characters, consisting of English letters (case sensitive), numbers or underscores, and cannot be all numbers; the nickname must be within 32 characters; the password must be 8 -30 characters, consisting of English letters (case-sensitive), numbers or underscores. Simple passwords cannot be used. The username cannot be modified after self-service registration with Fusion eLink.

3. The entered user name cannot conflict with the online banking alias, Rong e-purchase, or Rong e-Link user name that already exists in the system, otherwise it will prompt "Your user name has been occupied, please reset it." ".