If your credit card is accidentally lost or stolen, please call the global customer service hotline of China Everbright Bank immediately to report the loss. Your loss report will take effect immediately after it is confirmed by China Everbright Bank, and all economic losses caused by your credit card use will be borne by China Everbright Bank. The loss reporting fee is RMB 50 yuan.

How to reissue the credit card of China Everbright Bank after reporting the loss?

① You can report the loss orally by telephone first to ensure the safety of account funds;

② Then go to the business hall of the bank and fill in the application for loss reporting;

(3) After the loss is reported successfully, retrieve the receipt and keep it properly.

After 7 days, the report of loss came into effect, and I took my ID card to the bank to handle the card replacement business:

① Go to the bank with ID card and loss reporting receipt;

(2) Give the teller the information needed to reissue the bank card;

(3) 5 yuan to 10 yuan, the bank charges are different;

Get your ID card back and get a new bank card.

The loss reporting fee of Everbright Bank's credit card is 50 yuan per card, but some cards will make other arrangements for the loss reporting fee according to the type of card. The loss reporting fee will be deducted directly from your credit card account when you report the loss. The replacement fee of Everbright Bank's credit card is 20 yuan for each card, and individual cards will also put forward additional requirements for the replacement fee because of the material of the card.