What should you do if your account is blocked?
Don’t worry, and don’t register a new account. Because even if you register a new account, it may be frozen by Meiya. Because their system control is very strict, not only the IP, but also the MAC address of the computer network card and even the MAC address of the router are recorded.
If your credit card is your own, first find the credit card statement and place the front of the credit card on the statement to take a photo. If the credit card is an electronic statement, just take a photo of the credit card and then combine it into a picture on your computer. This document will be faxed to Amazon in the United States to prove that there is no problem with the account number and credit card.
Note: Please indicate on the credit card billing document
1. Your Amazon login email address
2. Mentioned in the freezing email sent by Amazon order number
3. The name on your credit card, indicate the Chinese name and pinyin name (the same as on the credit card)
4. Your billing address: Chinese address, and pinyin (so that foreigners can’t understand Chinese)
5. The phone number associated with your credit card
6. When taking a photo of the credit card, you can black out the previous numbers, leaving only Write down the last 4 digits to prevent your credit card number from being leaked.
3. After sending the international fax, in order to unblock it faster, we need to contact Amazon online customer service.
1. Open Amazon online contact
2. Select something else
3. Select password, email or login
Then click chat (Online chat customer service)
4. After the customer service is connected, tell him that your account is on hold by my account, and he will ask you a few questions.
1. Your name (just say Chinese name: xxx and the pinyin name YYY on your credit card)
2. Your billing address (Chinese address, Pinyin)
3. Your credit card phone number (Chinese phone number)
4. Tell him that you have sent a fax to Amazon.
5. He will tell you that it will be processed within 24 hours.