According to relevant information, according to the official regulations of Amazon platform, under special circumstances such as force majeure, buyers can contact Amazon customer service department for orders that are more than 90 days and not more than 6 months, and Amazon will decide whether buyers can open the claim and submit the claim. It can be filed within 6 months, and the longest claim time is 4 months.
Amazon is the largest online e-commerce company in the United States, located in Seattle, Washington, and engaged in operating e-commerce platforms.