If you have a wealth management version or VIP version of personal online banking, please log in to Bank of China (www.boc.cn) official website-Personal Customer Personal Online Banking Login-Credit Card-Credit Card Inquiry-Send a statement, or call the credit card customer service hotline 4006695566 to apply for a replacement. We will provide you with free mail service to send last year's statement. If you need to reissue the statement for more than one year, you need to charge a certain fee. (paper)
The above contents are for your reference. Please refer to the actual business regulations.
If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.