Ping An Credit Card customer service phone number
Ping An Credit Card customer service phone number is 400-004-5136.
Ping An Bank Credit Card is the first credit business launched after the merger of Shenzhen Commercial Bank and Ping An Bank and was renamed Shenzhen Ping An Bank. In addition to the basic functions of credit cards such as credit consumption and cash advance, it also has Many special functions provide cardholders with comprehensive security protection covering "safety in consumption, safety at home, and safety in travel".
Credit card rights
1. You can choose the transaction password
When you activate the card, the consumption method we set for you is "signature only". If you choose "Sign with password for consumption", please call the 24-hour customer service hotline to apply for settings. After setting the transaction password, you can also change the password through the Bank's ATM cash machines, CDM deposit machines, 24-hour customer service hotline or by logging in to the Bank's credit card website.
2. Home security
All Ping An Bank credit card holders can enjoy home property theft protection. Cardholders only need to activate the card and successfully swipe it once (no limit on amount). You can receive free home property theft insurance and door and window lock malicious damage loss insurance. Gold card holders can also receive cash and gold and silver jewelry theft insurance to protect your home safety.
Ping An Bank service phone number
Ping An Bank service phone number is 95511. 95511 Ping An Bank customer service is available 24 hours a day. 95511 China Ping An Bank customer service phone number is the national unified service hotline of China Ping An Bank. If you have any questions, at any time and anywhere, as long as you dial 95511, we can reply to any questions you have about Ping An Bank. The 95511 telephone self-service continuously optimizes the process from the perspective of customer convenience.
The role and business scope of Ping An Bank’s service hotline
95511 is Ping An Bank’s national unified customer service number that integrates automatic and manual services. Customers can log in to Ping An Bank's phone banking via landline or mobile phone to check account balances, account transaction details, bank-enterprise reconciliation, and change phone banking passwords.
There are two methods: self-service voice service and manual service. Automatic voice services include personal business, securities business, corporate business, loss report, credit card business, VIP service, fund trading, gold trading, etc. Manual services include: Inbound calls include account inquiries, personal loan information inquiries, loss reports, contract transfers, complaint handling, and answers to difficult questions; outbound calls include customer care, collection and collection, customer surveys, sales of insurance products, promotion of financial products, etc. .
How to call the manual service of Ping An Credit Card
The customer service number of Ping An Bank’s credit card is 95511. To transfer to manual service, dial 2.
The specific steps for switching from Ping An Credit Card customer service to manual service
Use the mobile phone number reserved by the card issuing bank to directly dial 95511, listen to the voice prompts and press the "#" key, and then press the "" sign button, then press the "2" button to transfer to the credit card manual service, then enter your personal valid ID number or Ping An credit card according to the prompts for identity verification, and finally press the "0" button to transfer to the manual service.
Ping An Bank credit card customer service phone number
24-hour credit card service hotline: 95511-2
Overseas hotline: 86-755-29595511, 86-755-95511 , 86-95511
Diamond and Platinum VIP hotline: 4008895511
Business card hotline: 4008688788
Ping An Bank Credit Card Service Center manual service hotline
Ping An Bank Credit Card Service Center service hotline 95511, turn to 2, overseas service hotline: 86-95511, 86-755-95511. You can follow the voice prompts to enter manual service.
Other hotlines of banks:
Ping An Bank: 95511 ext. 3
Orange e-net: 400-848-0888
Inclusive: 400-858-0580
Other business hotlines:
1. Insurance:
Life insurance (individual): 95511, transfer 1 to online customer service.
Property and casualty insurance: 95511 to 5.
Health insurance: 95511 to 7 online customer service.
Pension insurance: 95511 to 6.
Pension insurance (group): 95511, ext. 6, ext. 1, online customer service.
Online car insurance: 4008000000 online customer service.
Online non-auto insurance: 4008000000 online customer service.
2. Investment:
Securities: 95511 to 8 online customer service.
Trust: 400-881-9888.
Asset management: 400-886-6338.
Futures: 400-888-4567.
Ping An Fund: 400-800-4800.
Lufax: 400-866-6618 online customer service.
Ping An Leasing Auto Finance: 400-611-7700.
3. Internet:
One Wallet: 400-888-0999.
Ping An City Department: 400-868-1111.
Ping An Good Doctor: 400-866-5858.
Ping An Wanjia Medical: 400-102-8120 online customer service.
Financial OneConnect: 400-606-5511 online customer service.
Ping An Hao Loan: 1010-1188.
Ping An Credit Card 24-hour customer service hotline
Ping An Bank Credit Card National Unified Customer Service Hotline: 95511-2.
1. Credit card national 24-hour service hotline: 95511 to 2 (overseas hotline: 86-755-29595511, 86-755-95511, 86-95511).
2. Ping An Bank loan service hotline: 4000045136.
3. Ping An Bank’s national 24-hour service hotline: 95511 extension 3.
Adequately protect against losses 72 hours before loss is reported.
If your credit card is lost or stolen, regardless of whether a confidential transaction has been established, you can apply to us for compensation for the fraudulent consumption of your credit card within 72 hours before reporting the loss.
If the cardholder is hijacked by a gangster, if he is coerced by a gangster, if his life and health are seriously threatened, the credit card will completely protect him from the loss of the cash borrowed by the robbery.
If the cardholder forcibly discloses the credit card password in the cardholder's name to a criminal at an automated teller machine (ATM) or bank counter, resulting in the loss of the credit card, the cardholder can file a compensation claim with the bank.
This concludes the introduction to Ping An Bank’s credit card manual service hotline and Ping An Bank’s 24-hour credit card customer service hotline. Have you found the information you need?