If you encounter a situation where a credit card company is harassing your family members by collecting debts, you can follow the following measures to deal with it:

1. Stay calm and understand the situation: First, make sure you are emotionally stable; Don't get caught up in panic and anxiety. Then, talk to your family to learn more about the situation and make sure they understand that this harassment is abnormal.

2. Notify the credit card company: Complain to the credit card company about their behavior of harassing your family and ask them to stop such actions immediately. Complaints can be made via phone, email or online customer service platform, detailing the time, location and specific content of the harassment.

3. Record evidence of harassment: If possible, try to record the time, content and method of each harassment for subsequent processing. This includes phone recordings, text messages, emails, etc.

4. Consult legal aid: If the harassment by the credit card company is serious and persistent, you can consult a professional legal aid agency to understand your rights and legal actions that can be taken.

5. Strengthen personal information protection: You can take measures to protect your personal information, such as changing your phone number, updating family contact information, and strengthening password protection and network security awareness.

6. Seek help from consumer rights protection organizations: If the credit card company ignores your complaint or continues to harass you, you can seek help from local consumer rights protection organizations. They may provide relevant legal advice. Assistance and advisory services.

7. Understand your own online loan big data information: If you don’t know much about your borrowing situation, you can check your online loan big data information in “Xiao Qixin Check”. This database cooperates with more than 2,000 online loan platforms, and the queried data is very accurate. This can help you better understand your borrowing situation and help you deal with related problems that may arise.