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How to activate and use Huaxia Credit Card

The Hua Xia Bank card activation process is as follows:

1. Reserve a phone number for activation

You can call the Hua Xia Bank Credit Card Center through your reserved home phone or mobile phone 24-hour customer service hotline, activated through self-service voice service, the activation path is: dial the 24-hour customer service hotline of Hua Xia Bank Credit Card Center at 400-66-95577, enter the ID number, and then press "1" to activate the card and set the transaction password.

2. SMS activation

You can also use your reserved mobile phone to activate by sending uplink SMS. The activation method is: Please edit "JHxxxx (the last four digits of your card number) ", for example: "JH8888", send to: 106902895577.

Mobile users send to: 10657109095577000;

China Unicom users send to: 106550210095577;

Telecom users send to: 106590210095577;

That is You can handle activation services by yourself.

3. Activation at the online store counter

Bring your ID card and unactivated bank card to the bank counter for activation.

Extended information:

Notes on activation of Hua Xia Bank Card:

1. If you activate via SMS, please use the reservation after the activation is successful. From your home phone or mobile phone, call the 24-hour customer service hotline of Hua Xia Bank Credit Card Center to set the inquiry password or transaction password.

2. The reserved information when applying for a Hua Xia Bank credit card, such as ID number, company phone number, and mobile phone number must be true and do not change frequently. You need to enter the reserved information when activating the credit card. If you Incorrect entry will result in the inability to activate the credit card.

3. If you have any questions when setting your password, you can call the Hua Xia Bank credit card customer service hotline for consultation.

Statement instructions

(1) Statement

Based on your domestic and overseas card usage in the current month’s billing cycle, it will be printed in RMB and US dollars respectively. Details of relevant transactions and expenses, including the amount payable in the current period, the minimum repayment amount, revolving credit interest, etc. Please repay the amount in RMB and US dollars respectively according to the listed amount.

(2) Billing date

The billing date of each cardholder will be different, and your billing date will be listed in the statement. You can adjust your billing date based on your earnings and paycheck dates, but you can only change it once a year. If you need to change the billing date service, please call the 24-hour customer service hotline of Huaxia Bank Credit Card Center at 400-66-95577/400-86-95577.

(3) Statement sending

On the premise that transactions occur in the account, Hua Xia Bank Credit Card Center will send the statement on a fixed date every month (usually the next day after the statement date) The current transaction accounts of the standard Huaxia Credit Card (including principal card and supplementary card) under your name are summarized on one statement and sent to your designated email address by email. If you have not received the statement within 3 days after the statement date, please call the 24-hour customer service hotline of Huaxia Bank Credit Card Center at 400-66-95577/400-86-95577 to inquire about your statement information.

(4) Questionable Transaction Processing

After receiving the statement, if you have any questions about the account listed in it, please call Hua Xia Bank Credit Card within 60 days of the specific transaction date The center’s 24-hour customer service hotline is 400-66-95577/400-86-95577 for inquiries. According to the relevant regulations of each bank card organization, copies of the billing receipts for specific transactions are allowed to be retrieved within 60 days after the transaction. At the same time, you will need to pay a certain handling fee to access a copy of the signed statement (for details, please see the "Hua Xia Credit Card Charging Standards" in Part Three "Services for You").