Bank card withdrawal password entered incorrectly for 3 consecutive times (including all channels) will be locked. In order to ensure the safety of funds, you need to bring your valid ID card and bank card to any business outlet of our bank to reset your password for free, which generally takes effect immediately. If you remember the password of the savings card, the outlets will be automatically unlocked after passing the encryption test.

Tips: If your ID card fails to pass the authentication, or you use other valid documents to modify the password of the savings card, it will be delayed.

(The above content will be answered by ICBC intelligent customer service "Gong Xiaozhi" on February 3, 2020. In case of business changes, please refer to the actual situation. )