Method 1 of reporting the loss of Industrial Bank's credit card: Call the 24-hour customer service hotline 9556 1 to report the loss. You can dial 9556 1, then select 1 (credit card), then select 2 (loss reporting), and finally select 1 (manual loss reporting) or 2 (self-service loss reporting) to report the loss of your credit card.

Industrial Bank Credit Card Loss Reporting Method 2: Report the loss through outlets.

Report the loss of Industrial Bank's credit card in the third way: report the loss through the website of Industrial Bank. You can also go to the website /card/index.html, and then log in with your credit card number and password to report the loss of Industrial Bank's credit card.

Report the loss of Industrial Bank's credit card 4: Report the loss through Industrial Bank's interactive SMS service. You can write short messages continuously: "34xxxx", where xxxx is the last four digits of the credit card number, and mobile users send them to 9556 1, and Unicom users send them to 1069095955 1 to report the loss of the Industrial Bank credit card. If you use SMS to report the loss of your credit card, you must receive a short message from our bank to confirm the success of reporting the loss.

Note: You must use the mobile phone number in the application form to send and receive SMS successfully.