However, if salespeople can adopt appropriate sales dialogue skills, they will lay a good foundation for future sales transactions.
If the customer says they don't need it now, and then contact them later, the salesperson may wish to adopt the following dialogue skills:
Voice 1
? Manager, maybe you don't have much intention to buy at present, but if you can try this business, it will certainly be of great benefit to you! I think it is necessary for you to know the situation, and I am happy to help you understand it.
Speech 2
? Manager, I look forward to your call. However, knowing the market situation and products in advance is not very good for you to buy products in the future. Maybe you don't know, our products have changed a lot. (Make a brief introduction according to your own products) You only need to spend a short time to let me introduce it to you, which will certainly do you no harm.
Speech 3
You mean you will need it in the future, right? Since we need it in the future, let's take this opportunity to get to know it now as a foreshadowing for the future, don't you think?
Speech 4
You don't need our products, because you have a partner now, or because of other reasons? If it is for other reasons, what makes you not want to know? Listen to customers, analyze unnecessary reasons, and formulate specific coping strategies according to the situation. )
Description of speech
1. When the other party indicates that there is no need or need to contact again at present, whether out of the real situation or intentionally avoiding it, the salesperson should first affirm the other party on the surface? Not now? It's true.
2. Anything is possible. What does the customer say? Not now? Salespeople must not give up and still strive for the opportunity to meet. If you have a chance to meet, you have a chance to turn the impossible into reality. For example, we can use magnetic field interview to stimulate customers' interest. If you can try this business, it will be of great benefit to you! Isn't it good for you to know the market and products in advance to buy products in the future? Many changes have taken place in our products?
3. Talk to the customer as much as possible, ask the other person why with appropriate words, and then respond according to the specific situation. Magnetic field interview method: people contact each other, will there be? Magnetic field? Presence is the power to attract each other or attract their attention. There is also a magnetic field when visiting customers. Once the magnetic field of business personnel matches the magnetic field of customers, it will be much smoother to speak. In order to understand the other party's telephone magnetic field, it is suggested that at the beginning of the conversation, we should adopt a moderate volume and speed, and talk with customers in relaxed words to give them a friendly and comfortable feeling.
The purpose of magnetic field interview method is to create attractive magnetic field for customers, and products are the best medium to attract each other. Be positive and show confidence when making a statement, but don't exaggerate the advantages of the product, or customers will feel cheated when they find that the product is different from what you said before.
If it can make customers produce? Want to meet? The idea of this strategy is basically successful.