Legal analysis: regular futures companies don't call orders. If it is a regular futures company, you can complain about the pending orders made by the futures company and complain to the industrial and commercial department.

Legal basis: Regulations on the Administration of Futures Trading

Article 2 Units and individuals engaged in futures trading and related activities shall abide by these Regulations. The term "futures trading" as mentioned in these Regulations refers to the trading activities in which futures contracts or options contracts are the trading targets by open centralized trading or other means approved by the the State Council Futures Regulatory Authority. The term "futures contract" as mentioned in these Regulations refers to a standardized contract that is uniformly formulated by futures trading places and stipulates to deliver a certain amount of subject matter at a specific time and place in the future. Futures contracts include commodity futures contracts, financial futures contracts and other futures contracts. The term option contract as mentioned in these Regulations refers to the standardized contract uniformly formulated by the futures exchange, which stipulates that the buyer has the right to buy or sell the agreed subject matter (including futures contracts) at a certain price in the future.

Article 3 Futures trading activities shall follow the principles of openness, fairness, impartiality and good faith. Fraud, insider trading, manipulation of futures trading prices and other illegal acts are prohibited.

Article 4 Futures trading shall be conducted in the futures exchange established in accordance with the provisions of the first paragraph of Article 6 of these Regulations and other futures trading places approved by the futures regulatory authority in the State Council or the State Council. It is forbidden to conduct futures trading outside the futures trading places specified in the preceding paragraph.

Article 5 The futures regulatory authority of the State Council shall exercise centralized and unified supervision and management over the futures market. The dispatched offices of the State Council futures regulatory agency shall perform their duties of supervision and management in accordance with the relevant provisions of these Regulations and the authorization of the State Council futures regulatory agency.