Physical delivery refers to the behavior of the buyers and sellers of futures contracts to close the positions of the expired open contracts by transferring the ownership of the subject matter of futures contracts in accordance with the rules and procedures formulated by the exchange. Commodity futures trading generally adopts the way of physical delivery.

Cash delivery refers to the delivery method of calculating the profit and loss of the open futures contract at the settlement price when the open futures contract is delivered, and finally settling the futures contract by cash payment.

Investors should go through the delivery procedures in time after buying and selling securities, and if they find any doubt, they can raise questions to the securities business department within a certain period of time. For the losses caused by this, if the evidence is conclusive and the reasons are sufficient, you can completely ask the securities business department to make compensation.