If you cannot install software in the "Software Store" APP, try the following methods, I hope they can help you:

1. The network may be abnormal. It is recommended that you try to change the Wi-Fi -Fi or switch data network and try again.

2. The phone memory may be full. It is recommended to clean up the phone’s junk and keep enough space in the memory.

3. The installed software version is lower than the existing version, or caused by software compatibility issues. For example: Android 3 models cannot install apps such as "QQ, Lingxi, Shenwan Futures". You can go to the corresponding APP official website or check other versions through "Browser" APP, "Wandoujia" and other channels to try to download and install.

4. Please delete the download task, re-download and install the software in the "Software Store" APP and try again; if it still doesn't work, you can long press the "Software Store" APP icon on the desktop and enter "Application Details ( Information) > Storage Usage > Clear Data" or "App Details (Information) > ":" in the upper right corner > Uninstall Updates" and try again.

5. If you cannot install it on other mobile phones, it means the installation package is abnormal. Download other versions from "Browser" APP, "Wandoujia" APP and other channels to try to install; if it is only your own mobile phone that cannot be installed. Installation, it may be that this application is incompatible with the mobile phone system. It is recommended that you back up your data and go to the service center for testing.

6. Please confirm whether your phone has obtained ROOT and other permissions to change the stability of the phone system. If so, please back up the data and go to the service center to flash the phone before trying to install it.

If WeChat cannot be installed, please click below_"WeChat installation failed" to get the guide~