1. Deduction verification: relevant evidence needs to be collected, including bills, statements, transaction records, etc. , verify the reason for the deduction and the whereabouts of the funds. This helps to know whether it has been deducted by mistake or illegally.
2. Contact the customer service of CCB Fund: You can call the customer service phone of CCB Fund or contact the customer service staff through official website to explain the situation and provide relevant evidence. They will help solve the problem and refund the deducted fees.
3. Complain to relevant departments: If communication with CCB's customer service fails, you can complain to China Securities Regulatory Commission or China Fund Association and other relevant departments to seek their help. These institutions will investigate the complaints and take corresponding measures to safeguard the rights and interests of investors.