In order to improve timeliness, individual and collective accounts of the Futures Practitioner Qualification Examination only accept online payments and do not accept postal remittances. If a refund is required, please proceed as follows.

Candidates' application for refund process:

1. Log in to the futures exam registration website;

2. Confirm by yourself that no reference subjects are required;

3. Delete the paid examination subjects;

4. Wait for the refund.

Candidates who have paid and successfully registered can apply for a refund before the end of exam registration. If the refund time limit is exceeded, the registration fee will not be refunded.

Refunds for online payments will be refunded to the bank card used for the original payment, and the refund handling fee will be borne by the candidates themselves.

Note: In the case of online payment, the status refresh may be delayed due to network delay and other reasons. Please wait patiently for about 2 hours after the payment is successful. If it still shows that the fee has not been paid online after 2 hours, please first verify whether the corresponding registration fee has been deducted from the bank card used for payment. If it is confirmed that it has been deducted, you can call customer service for consultation; if it is confirmed that it has not been deducted, please pay again.

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