1. First, confirm whether the local computer of the transaction can still surf the Internet normally. If you can't surf the Internet normally, there is something wrong with the local network. 2. If the local computer can surf the Internet normally, it means that there may be something wrong with the company's telecom (Unicom) trading site or telecom (Unicom) network. At this time, it is recommended that you change the Unicom (Telecom) trading site to log in for trading.

The treatment method is as follows:

All trading software in galaxy futures provides dual-line telecommunications and Unicom, and multiple trading sites are mutually backed up, which can provide redundant disaster recovery access transactions when a network operator has problems;

If you can't log in to the transaction through the Internet, please call the emergency reporting telephone number 4008867799, and turn to 0.

Or switch to the 3G/4G network of mobile phone and use Pocket Wealth, Portable Banking and WeChat trading platform to make an emergency report.