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What if the customer has been in arrears with the payment?
How to recover the payment owed by customers?

1. When the agent accepts the entrustment to recover the payment, the parties shall not withdraw the entrustment without the consent of the agent.

2. If a party cancels the entrustment without authorization, it shall compensate the lawyer for the actual expenses and expected interest loss paid for the recovery of the payment, including but not limited to the actual expenses paid by the lawyer in the local cooperative law firm or debt collection agency.

3. Lawyers can help the parties recover the payment by telephone, letter, power of attorney, litigation and arbitration.

4. The specific way of recovery is decided by the parties according to the specific circumstances of the case, such as the size of the target amount, the perfection of the evidence, the time to pay the arrears, etc.

No matter how the attorney recovers the payment, the parties should actively cooperate with the attorney to recover the payment.

6. The parties concerned shall collect and sort out the evidence involved under the guidance of lawyers.