According to the return regulations of Vipshop, the goods can be returned within 168 hours from the day after the order is signed.

If the buyer is unwilling to complete the transaction due to subjective reasons, the seller has the obligation to provide the buyer with a return service; If the seller fails to fulfill his obligations, the buyer has the right to initiate a complaint against the seller to Taobao according to these rules and apply for compensation for "no reason to return the goods within 7 days".

Extended data:

Precautions for returning goods:

1. For goods returned due to quality problems, the return freight shall be borne by Vipshop, and for goods returned for personal reasons, the return freight shall be borne by individuals. In order to enhance the shopping experience, Vipshop will provide 10 RMB 1000 RMB 1 single return freight subsidy. If multiple orders are sent back by the same parcel, Vipshop will only subsidize the freight once.

2. Quality problems caused by unauthorized maintenance, misuse, collision, negligence, abuse, liquid intake, accident, alteration and incorrect installation, or tearing or altering labels, machine serial numbers and anti-counterfeiting marks. Unable to provide invoices (if invoices have been requested), warranty cards and other three-guarantee vouchers, or the information of three-guarantee vouchers is inconsistent with the goods or has been altered.

3. Support the return of goods with quality problems, and goods with non-quality problems: the goods and their own packaging remain the same when Vipshop sells them and the information of accessories and gifts is complete, which does not affect the support for the second sale for 7 days and there is no reason to return them.

Vipshop-returns and refunds