First of all, we must rule out the problems of our own network. If you are sure that it is not your own problem, you should consider whether your precious metal company is a legitimate and formal platform. The formal platform will not have the problems you mentioned. Identification method:

At present, there are many formal transactions in China, represented by the approval of governments at or above the provincial level. Shanghai Gold Exchange, Shanghai Futures Exchange and tianjin precious metal exchange are all recognized as regular exchanges in the industry.

You need to identify other exchanges by:

First of all, it depends on whether the exchange has been approved by the government at or above the provincial level, because the state has regulations that all exchanges or trading centers must be approved by the government at or above the provincial level;

Secondly, it depends on whether the exchange is a membership system or not, and whether the exchange can directly develop customers. If the exchange directly develops customers, it will lead to problems such as gambling and price manipulation between the exchange and customers. For the membership exchange, the exchange is only responsible for settlement and quotation, and only by not participating in the transaction can it be guaranteed to be open, fair and just;

Finally, it depends on the tripartite depository of all banks without funds. If customers are required to deposit money directly into the company account, it is definitely a black platform. Only through the three-party depository of banks can the security of funds be guaranteed.