To help customers make futures losses, we must first look at whether the futures company is illegal, whether it is qualified, and whether it is a single person or individual who is not allowed to accept futures trading as stipulated by the CSRC. Secondly, it depends on the contract. If they are all legal, there is no legal responsibility.

The following units and individuals shall not engage in futures trading, and futures companies shall not accept their entrustment to conduct futures trading for them:

(1) State organs and institutions;

(two) the staff of the State Council futures regulatory agencies, futures exchanges, futures margin depository monitoring institutions and futures industry associations;

(3) It is forbidden to enter the securities and futures markets.

(4) Units and individuals that fail to provide proof of account opening;

(five) other units and individuals prohibited from engaging in futures trading by the the State Council futures regulatory agency.

Article 50 of the Measures for the Administration of Futures Companies: Except under the circumstances stipulated in Article 26 of the Regulations on the Administration of Futures Trading, the following persons shall not engage in futures trading in their own or other people's names:

(1) A person without or with limited capacity for civil conduct;

(2) Staff members of futures companies and their spouses;

(3) Staff members and their spouses of the China Securities Regulatory Commission and its dispatched offices, futures exchanges, futures margin security depository monitoring institutions, and China Futures Association.

As for the family members (except spouses) of staff of futures exchanges and futures companies, although the regulations do not explicitly restrict them from participating in futures trading, the default standards in the industry are limited. If there are no problems, all the staff involved will participate.