Personal information failed in the process of opening an account (for example, the ID card expired, the uploaded ID card was not clear enough, and the emergency contact person and contact information were not filled in. ), usually return when entering the account opening video witness, fill in the information and upload it under the guidance of the account manager.
If the risk assessment fails in the process of opening an account and it does not meet the qualification for futures trading, the account opening application will also be rejected. At this time, investors need to re-measure their risk tolerance. If they think they have the ability to bear the transaction risk, or the assessment fails due to the wrong filling, they can choose to fill in the risk assessment again.
The video witness failed in the account opening process. The main problem is that the network is unstable when recording the account opening witness video, or the video cannot be recorded clearly and smoothly due to the hardware of the mobile phone, and it is rejected after being audited by the futures company. If this is the case, the background will generally inform the customer and ask for re-recording the video.
After the video witness is passed, you need to browse the account opening "signing agreement" one by one and complete the online return visit before you can start the interface.
According to the normal process of our company, ordinary retail investors can complete the account opening within one working day after completing the video witness of account opening.
If you don't open an account successfully for a long time, you can consult the account manager or the futures company. You can also choose to re-open a futures account in another company.