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What is the reason why CTP system can't report? How to deal with it?
If investors in Qianhai Futures Account can solve the problem in the following ways:

Application failed: CTP: settlement result not confirmed.

Reason: If the investor does not confirm the settlement document, it will be regarded as not accepting the settlement contents of the settlement document, and the entrusted document will be rejected by the futures company server and cannot be traded.

Solution: Log in to the trading software again to confirm the statement.

Failed to submit the bill: CTP: No transaction authority to submit the bill.

Reason: CTP is a dormant account, and the dormant account has no trading authority; The transaction code between CICC and Energy Center has not been opened, and this prompt will appear when trading the contract between CICC and Energy Center.

Handling: contact the branch or headquarters customer management department to activate the account number and apply for the corresponding transaction code.