Due to the quality of its operators and the social reasons of the enterprise, the legitimate rights and interests of workers are often infringed.
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I don't look down on the service staff. I'm here to say hello to your daily work.
However, due to the lack of profound cultural accumulation of service practitioners and the low quality of service managers, they often do things that are not allowed by law but are in the interests of both parties.
For example, if there is a dispute, it will be resolved.
Due to the high mobility of personnel in the service industry, many managers often use some rude means to manage their own enterprises. For example, deposit, clothing fee, deposit, etc. These examples are not uncommon. Their original intention is to safeguard the basic interests of their own enterprises and will not suffer losses because of employee turnover. The purpose hidden under this goodwill is greedy intention.
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It is illegal to collect a deposit, but it is also a feature of this industry and may have become a hidden rule.
The hotel personnel department you mentioned may be contracted by internal staff of the hotel to send labor services to the hotel. They make a living by sending labor services, thus squeezing workers' wages. Moreover, only a small part of the deposit they collected may be given to the hotel, and the rest may be intercepted by them.
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Cheating deposits is also common in society. I suggest you use your wisdom. Whether to follow this unspoken rule and whether the other party has a scam depends on your own judgment.
As far as I know, generally speaking, the deposit charged by high-end hotels does not exceed that of 500 yuan. (including Beijing, Shanghai and other megacities)
They did overcharge the deposit. Personally, I think there is a scam, or they will withhold the deposit.