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Dispute settlement of trading rules XI of China Financial Futures Exchange
Article 86 Disputes related to futures business among members, customers, futures margin depository banks and other participants in the futures market may be settled through self-negotiation, submitted to the exchange for mediation, applied to an arbitration institution for arbitration, or brought to a people's court.

Article 87 Where a party proposes mediation to the Exchange, it shall submit a written application for mediation. After an agreement is reached through mediation, the Exchange shall prepare a mediation book, which will take effect after both parties sign the mediation book for confirmation.