The information of the buyer is not displayed on the right side of the seller Want Want, because Niu Qian has not added the member management plug-in. On the right side of the Niu Qian chat window, Niu Qian needs to add a member management plug-in to display the other party's customer information. Click the+sign on the right-Customer Action-and select the corresponding plug-in. The specific operation steps are as follows:

(1) Enter account information and log in to Niu Qian.

(2) Go to Niu Qian's homepage.

(3) Click the Want Want logo in the upper right corner.

(4) Enter the Want Want chat interface.

(5) Click the plus sign in the circle in the upper right corner of the chat interface.

(6) Check the plug-in.

(7) Back to the chat interface, you can see the specific information of the buyer.

This solves the problem that Want Want does not display buyer information on the right side.

References:

Why don't customers appear on the right side of Taobao-Niu Qian chat window?