How should foreign trade emails be written to attract customers’ attention and responses? Below is a sample of foreign trade emails that I compiled for you. I hope it will be useful to you!

About foreign trade Sample email format

1. Use unified stationery (email background), preferably with the company's trademark, main product picture categories, etc. Foreign trade management software can be automatically set, modified, and then used.

2. The format is correct and unified, the email subject is reasonable, and the spelling is correct. All emails sent to customers should be in a consistent format. Foreign trade management software can help set the corresponding format and theme.

(1) The subject of the email is best to have the company name, etc. For example, the company name is E_PORT, the industry is PLASTIC, and the content of this email is to quote a product, then the subject can be written E_port Plastic/quotation of item A. This has the advantage of making it easier for customers and yourself to find information for customers in the future. For customers who have a lot of emails, I often spend a lot of time looking for previous quotations and other information at the beginning, but now through the topic It is very convenient to know the approximate content of the email and save a lot of time.

(2) Align both ends of the email body: For emails with many paragraphs, aligning both ends of the body will look neat.

(3) In the first email, it is best to write Mr. or Ms. so-and-so, and the position as SALES MANAGER, etc. It doesn’t matter whether you are a manager or not, customers with high positions will think that he is Take it seriously, there are benefits.

(4) The signature should include the company logo and detailed contact information

3. The layout should be clean and tidy. In OE, the font and font size (10-12 is better) for composing emails should be set. Okay, don’t use big words for a while and small words for a while; don’t be colorful, especially don’t use all capital letters, which will make it more difficult to read and make people disgusted. Unless there are some areas that require special attention from customers, they can be highlighted in capital letters, bold, special colors, etc.

4. The spelling is correct. Before each email is sent, you should use the spell check tool to check whether all spellings are correct.

5. The expression should be accurate and be able to accurately express our views. Do not cause any ambiguity to customers. Try to avoid ambiguous words or phrases, and try to avoid using slang, etc.

6. Detailed, able to provide customers with very detailed information, answer his questions, and ask questions that he has not asked. Sometimes the questions you ask make your customers think you are attentive, reliable and professional. Of course, being detailed does not mean listing everything out in one go. You should learn to talk about the right things at the right time.

7. Be organized and allow customers to clearly understand the content of the email. After talking about one thing, talk about another. Mixing them together will make people dizzy. Many times, it is very useful to mark what you want to say with 1, 2, 3, 4, etc., so that customers will know exactly what you want to say or ask.

8. There are various methods, such as with drawing instructions, photo instructions, etc. Many things are often difficult to explain clearly in words, but if you give a drawing or a

photo, That's clear at a glance. For example, if you talk about how you can grow a beautiful tree in the wind, no matter how much it is used, wouldn’t it be clear if you come up with a PP?

9. Be timely and respond to emails on the same day. After receiving the email, you should immediately sort out your own For technical problems that cannot be solved, provide them to the technical department or suppliers in a timely manner and ask them to give a detailed reply when. Develop a good habit. After receiving emails in the morning, sort out what needs to be asked to technicians or suppliers, give them the questions, and then reply to emails that can be answered. If you can't reply on the same day, give the customer an explanation as to why you can't reply, and promise a clear time.

10. Timely tracking. Generally, customers inquire about many suppliers at the same time, so remind them in a timely manner that you keep them in mind and let them know that you are waiting. For example, if the company has any technical improvements or new product development, it can be sent to many customers. Maybe the opportunities are there. The foreign trade management software will remind the salesperson through system notifications at intervals, how long it has been since a certain customer has been contacted.

11. Learn to maintain the relationship with customers. This is the most difficult point, and it is also the most important. You need to experience it yourself. Be honest with people and don't deceive, that's the basic thing. Appropriate compliments can also go a long way.

Sample essay on foreign trade emails 1

The first step in transaction

1. Sell goods to customers

Dear Sir:

p>

May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. Make an inquiry

Dear Sir:

Jun. 1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. Provide quotation quickly

Dear Sir:

< p> June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

Sample essay on foreign trade emails 2

Transaction Opportunity

4. How to bargain

Dear Sir:

June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 Agree with the importer’s counter-offer

Dear Sirs:

< p> June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

Sincerely

5-2 Reject the importer's counter-offer< /p>

Dear Sirs:

June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. Formally place the order

Dear Sir:

June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

7. Confirm the order

Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely < /p>

8. Request for issuance of letter of credit

Gentlemen:

June 18, 2001 Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9. Notification that letter of credit has been issued

Dear Sir:

June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms . According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted .

Sincerely

10. Request for extension of letter of credit

Dear Sir:

Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.

Sincerely

11. Consent to e_tend the L/C to Sept.30.

Gentlemen:

Sept . 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development .

Sincerely

Proceeding of the transaction

12. Complaints about delayed shipments

Dear Sirs:

Sept . 25, 2001 Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.

Yours faithfully

12a. Complaint

Gentlemen:

Sept. 30, 2001 In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.

< p> Truly

14-1 Cancel order

Dear Sirs:

Oct. 2, 2001 We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

Sincerely

14-2 Sorry for the delay

Gentlemen:

Oct. 2, 2001 We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.

< p> Yours faithfully

Sample essay on foreign trade mail 3

The end of the transaction

15. Goods damage report

Dear Sirs: < /p>

Oct. 4, 2001 Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course. < /p>

Sincerely

16-1. Denial of liability for damages

Dear Sirs:

Oct. 8, 2001 Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.

Sincerely

16-2. Liability for compensation

Gentlemen:

Oct. 8, 2001 As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.

Sincerely

17. Call for overdue payments

Dear Sirs:

Nov. 30, 2001 It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October30. We look forward to seeing your remittance within a week.

Sincerely

18. Pay off the overdue payment

Dear Sirs:

Oct. 3, 2001 We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

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