After opening an account for video authentication, during the return visit, if the SMS reply fails or no phone call is received, you can contact the securities platform. There is usually a time limit for return visits. If the time limit is exceeded, you need to re-enter the account again.

If you need securities business, you can log in to Ping An Pocket Bank APP- Finance-Stock Futures-Securities Services.

Tips:

1. The above contents are for reference only and do not make any suggestions. Related products are issued and managed by corresponding platforms or companies, and banks are not responsible for product investment, redemption and risk management;

2. There are risks in entering the market, so investment needs to be cautious. Before making any investment, make sure that you fully understand the investment nature and risks involved in the product, and then judge whether to participate in the transaction by yourself after carefully understanding and evaluating the product.

Reply time: 2021-12-16. Please refer to the latest business changes announced by Ping An Bank in official website.