Taobao's advance payment has not been delivered, and you can initiate a non-delivery application according to the agreed time. In the after-sales application, you can choose to refund (no need to return), and in the reason of refund, you can choose not to deliver the goods according to the agreed time and submit the application.

Taobao pre-sale is a new promotion method launched by Taobao. Through Taobao pre-sale, you can not only enjoy new product discounts, but also get the goods first. According to Taobao's regulations, if the merchant delivers the goods within the agreed time, it does not belong to delayed delivery.

However, if the delivery exceeds the scheduled time, it is a delayed delivery. If it is verified that the merchant fails to deliver the goods according to the agreed time, the merchant shall pay the buyer 30% of the payment for the goods as liquidated damages in the form of Tmall points. Usually, the advance payment of Taobao has two delivery times, one is the absolute delivery time and the other is the relative delivery time, which is usually calculated after the buyer pays the final payment. If it is marked as 20 days after the final payment of Taobao, it means that the merchant will deliver the goods to you within 20 days after your successful payment.