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Pharmacy performance improvement plan
Pharmacy performance improvement plan

It is not easy for all walks of life to improve the performance of pharmacies. No occupation or position is easy, only relatively easy. So if you choose a friend who opens a pharmacy, do you know what the performance improvement plan of the pharmacy is? Let's have a look.

Pharmacy performance improvement plan 1

1, rainy weather:

Count the rate of entering the store, mediate the atmosphere of the store, do product knowledge training, sales skill drills, actual combat scene drills, and display replacement;

2, the passenger flow is very small:

Statistics into the store rate, analysis into the store customers, improve the recommendation rate, stores can do a general cleaning;

3. The condition of the shop assistant is very poor:

The reasons for poor communication are life or work, adjustment and follow-up, one-on-one talk, small group activities, PK activating team motivation;

4. Commodity problems (best-selling goods are not delivered and are seriously out of stock):

Develop the selling points of similar products and reorganize related sales; Looking for substitutes or similar products as substitutes;

5.VIP consumption declined:

Pay a return visit by SMS every week to understand the customer's needs, and give small gifts or double points when purchasing;

6. Common and individual:

Enhance the association ability of the clerk, strengthen the awareness of alternatives, and recommend combined goods to customers; Give customers a reason to buy a variety (speech drills, promotion plan design) and give shop assistants a reason to sell a variety (short-term incentives to improve their skills);

7. Ask for a discount:

Introduce the advantages of the product, compare with other similar brands, try to buy cosmetics in other cosmetics stores in your spare time, and learn about the quality service of others, so as to learn from the advantages; Emphasize product value rather than price;

8. No activities in the store (lack of gifts):

Make a good promotion plan according to the needs of the store, and at the same time properly match some gifts that will increase sales;

9, the product is coming to the shelf life:

Regularly check the shelf life of the products on the shelves, deal with the products near the shelf life in time, and report the expired products to the company warehouse;

10, insufficient inventory:

Complete the FAB of new products within 3 days of delivery, and watch the replenishment of best-selling products at the same time, or replenish according to sales volume within one week, and replenish before each activity;

Pharmacy performance improvement scheme 2 1, unfamiliar inventory control:

Inventory once a week, the store manager will inform the inventory of goods with large inventory and best-selling goods at the handover meeting;

2. Low recommendation rate and low turnover rate;

Train shop assistants to communicate with customers, understand customer needs and improve the transaction rate. The manager of the open pit leads the clerk to do sales training together;

3. Weak sales skills:

For the clerk with poor sales, the store manager or the clerk with strong sales, help him summarize and analyze every sale and get promotion from it;

4. Poor teamwork:

We discuss the problems between cooperation, adjust through communication and shift adjustment, and make use of complementarity;

5, professional knowledge is not strong:

Make up for it through company training and regular inspection and evaluation; Pay more attention to the articles about learning the official account of WeChat, the terminal manager of 13 14.

6. Lack of non-sales languages and lack of understanding of customer needs;

It is stipulated that every customer who enters the store should communicate more than two sentences and do exercises in the open space;

7. The atmosphere of the open-air store has not been properly adjusted;

Use the open space to conduct sales training and sales assistant training for shop assistants;

8, the mall personnel transfer, personnel instability:

Let employees have a strong sense of belonging;

9, the manager's management ability:

Improve the ability of store managers through training;

10, additional promotion and substitute products are not in place:

It is stipulated that stores recommend about two suitable commodities to each customer as alternatives, and the cashier can be used to promote sales.