Sometimes, customers' abandonment of positions is also caused by violations of relevant personnel within the company. For example, when a customer's position triggers a strong leveling point, at the customer's request, if the employee who introduced the customer is in a key position (such as a risk control post and a settlement post), he may choose to maintain the customer's unbalanced position for his own benefit. At this time, the customer margin may be only 30%, even lower than the position margin. If the market runs in reverse soon, it will be fine, but if it continues to fluctuate in the direction that is unfavorable to the customer's position, it will be easy to close the position. Customers generally choose to give up their positions and let futures companies dispose of them.

According to Article 32 of the Supreme People's Court's Provisions on Several Issues Concerning the Trial of Futures Dispute Cases, "If the customer's trading margin is insufficient and the futures company fails to notify the customer of the additional margin as agreed, the futures company shall bear the main liability for the enlarged loss caused by the customer's overdraft due to adverse changes in market position, and the compensation amount shall not exceed 80% of the loss." It can be seen that judicial interpretation is unfavorable to futures companies, and employees should be cautious about customers' pursuit of insurance.