1. If this happens, there may be the following reasons:

1. Wrong remittance: If the merchant number is incorrectly filled in, the account cannot be entered, and you need to remit the payment before the registration deadline. If the account number is not filled in in the postscript column or the account number is incorrect, the account cannot be credited smoothly. You can call 021-61651128 for consultation.

2. The post office remittance is slow to arrive and update the status. It usually takes 3-5 days to update the payment status. If you have just remitted money, please wait patiently.

2. Refund process:

1. Log in to the futures exam registration website - confirm by yourself that no reference subjects are required - delete the paid exam subjects - wait for the refund;

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2. Candidates who have paid and successfully registered can apply for a refund before the end of exam registration. If the refund time limit is exceeded, the registration fee will not be refunded.

3. Online payment refunds will be refunded to the bank card used for the original payment, and the refund handling fee will be borne by the candidates themselves.