It is no longer news that Xiaomi Mi 6 has problems. When Xiaomi Mi 6 was first launched some time ago, there was a wave on the Internet. In the past two days, Shenzhen TV's report on Xiaomi Mi 6's quality problems has once again put Xiaomi at the forefront of public opinion

Xiaomi Mi 6 has been having problems for some time, why has it not been solved yet, but has become more and more serious? Fermented, exposed by TV media, and pursued by major authoritative media? What happened to Xiaomi 6? What happened to Xiaomi? How should Lei Jun respond?

1. How serious is the problem of Xiaomi 6

There is no strict legal classification of mobile phone problems. Unlike human injuries, there are clear standards for minor injuries, light injuries, and serious injuries. But we can roughly have a classification.

The phone heats up, the battery drains quickly, and the lag is a minor problem. It works, but it’s not very comfortable to use. Consumers will react to this kind of problem, and the manufacturer will update the ROM to solve it. If the timely solution is not ideal, consumers will just curse a few times and generally not change their mobile phones.

Cell phone data is lost, cell phone signals fail, and cell phone batteries explode and catch fire, which are fatal problems. Because the value of the additional damage may be much higher than that of a mobile phone, a recall is necessary in this case.

The problems of Xiaomi Mi 6 range between minor problems and fatal problems. The main problems currently reported by Xiaomi Mi 6 include poor workmanship, large gaps, light leakage from the screen, excessive heat generation in some scenarios, WiFi interruptions and irregular restarts (including charging restarts).

Among the problems of Xiaomi 6, the workmanship is not very good, the gaps are large, and the heat in some scenes is a minor problem. Users are not satisfied but it does not affect the use.

The mobile phone screen is leaking light. This problem is quite serious and affects the user experience. This problem is caused by JDI suppliers and assembly line quality control. Although it is serious, it is not difficult to solve. As long as the after-sales service is good, light leakage will be resolved. If they are replaced, users will be satisfied. What is difficult to solve is the problem of who takes responsibility and who pays for it, Xiaomi, JDI, and Foxconn.

However, WiFi interruptions and irregular restarts are not so easy to deal with.

In today’s smartphones, WiFi interruption is a serious problem, because today’s smartphones are not only for browsing the Internet, but also for real-time social networking, real-time financial services, and online games. I want to take a taxi or order takeout.

In the past, when WiFi was cut off, it was mostly a matter of being unhappy while surfing the Internet. However, now that the App is highly dependent on the network, if WiFi is cut off, users’ stocks cannot be delivered, and you don’t know how much money you will lose if you are delayed for a few minutes. This problem is fatal.

Irregular restarts are also a big problem. A restart takes several minutes. Interruptions of a few minutes can cause huge losses as well as WiFi interruptions. Xiaomi Mi 6 has also experienced an infinite loop restart problem. If the user happens to make futures delivery at a key point, infinite restart will be used.

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