Ten sentences that most impress customers in sales. Doing sales is a very eloquent job. It may often be because of your words that customers will pay for you. It is very important for people who do sales work to have a set of words that can impress customers. Here are ten sentences that most impress customers in sales.
If sales can impress customers the most, it doesn't matter whether we buy our products now or not. When you came to us, you were our distinguished guest. You can learn about our brand and products first. Be sincere, look directly at each other and give them a feeling that you are trustworthy.
2. You have a good figure! I can't help looking at the same woman! There are three things that women care about most, age, figure and appearance, which is undoubtedly said in their hearts. So be thick-skinned and learn to praise customers. )
There is no product with poor quality and cheap price in the world that can survive for a long time. To make customers feel expensive, there must be an expensive reason. Quality is king! )
4. Here you are! Whether you have been here before or not, this sentence will make people feel that you are very enthusiastic, which will deepen the influence of customers on you and facilitate the transaction. )
We are doing activities in our store, and now it is the most cost-effective time to buy (attract her attention with price and preferential strength, and if the activity is cost-effective, we will definitely make a deal. )
6. Your image is really good, and the collocation is really fashionable! Praise is only effective when it comes to the heart. Everyone likes to pay attention to fashion, and also likes others to say that she is fashionable. )
7. If it is not suitable, there are many products here. I hope you can choose the product you are most satisfied with. Customer satisfaction is our goal.
8. You have a good eye, sir/madam. At present, this product is our best seller, many customers like it very much, and the response is very good!
9. I can tell you are a successful person by your talk, temperament and clothes.
10, your voice is really beautiful, and it sounds very comfortable (but for new customers, such compliments are rarely used, because it will make customers wary)
Words that can impress customers the most in sales 2 Ten sentences that can impress customers the most.
Please smile and welcome me, please smile and welcome me, please smile and welcome me. Say the important words three times. I am very sensitive and can feel your emotions. I like living happily like you.
2. I want to be respected first, I want to be respected first, I want to be respected first. I like to be remembered, and I want to know who you are.
Please don't worry, don't worry, don't rush to promote your products. Please know what I really need before I buy it.
I don't have many questions, but please help me solve them sincerely. I don't have many questions, but please help me solve them sincerely. I don't have many questions, but please help me solve them sincerely. You helped me and I trusted you easily.
If I choose products for my relatives, I hope you care about him as much as I do, and I hope you care about him as much as I do, so I will be moved.
6. I have known since I was a child that Wang Po sells melons, so I don't like to advertise myself, advertise myself and advertise myself. I believe in tangible data and irrefutable third-party evidence.
7. If I don't want to buy it for the time being, can you talk to me more? I don't like cold attitude, I don't like cold attitude, I don't like cold attitude.
Please say goodbye to me with a smile. I will come again. Please say goodbye to me with a smile I will come again. Please smile and say goodbye. I will come again. Please remind me if I don't remember.
I will be happy to make friends with you, I will be happy to make friends with you, I will be happy to make friends with you, and I will be happy to help my friends.
10. If there is an accidental surprise, an accidental surprise, an accidental surprise, even a salted egg, I will move you to remember me as a friend.
Ten sentences that can impress customers the most
Your temperament is really good! I noticed you as soon as you came in! It's important to make a good first impression on customers.
Your image is really good! What a fashionable match! Praise should also be effective from the heart. Everyone likes to pay attention to fashion and likes others to say that she is fashionable.
You are so beautiful! My eyes were immediately attracted by you! Being praised as beautiful is a compliment that every woman likes to hear.
You look so fashionable! Our colleagues were watching you just now! Not only your own impression, but also the impression of your colleagues, which is more natural.
Your hairstyle is really beautiful, so special! It goes with your temperament! Start with the details, so as not to appear empty and grandiose.
Your glasses (accessories) are really special! It goes well with your clothes! Maybe you're focusing on something they're proud of.
I can tell by your clothes that you must be a man of great taste! Being said to have a taste is naturally sweet in my heart.
You have a great figure! I can't help looking at the same woman! There are three things that women care about most, age, figure and appearance, which is undoubtedly said in their hearts.
Your straight hair is really beautiful, black and bright! How enviable! Praising people's love is undoubtedly the most appropriate.
This pair of pants (skirt, silk scarf, bag, shirt) is really special! Very different. I really can't think of anything commendable, but we can also start with these details.
Praise others, don't be stingy! As long as it's not too much. Everyone has to memorize it and blurt it out!
Ten sentences that can impress customers the most
1, I'm not interested
"Well, I totally understand, of course, you can't be interested in someone you can't trust and haven't met before. It is reasonable and natural to have doubts and questions. Let me explain something to you. What day is suitable? "
I have no time.
At this time, the telemarketer should say, "I know I always don't have enough time, but as long as it takes 3 minutes, you will believe that this is a very helpful thing for you."
Sorry, I'm not available.
"Well, understandably, when do you think you are free? I'll call you back next Wednesday. Are you all right? "
I will contact you again.
The telemarketer should say, "Mr. A, maybe you don't have much desire at present, but I'm glad to let you know that it will be of great benefit to you!" "
After all, you are still selling me.
"I sold you because I think it will be of great help to your future development. We will contact you only if it can bring you something you think is worth looking forward to. Do you think you have a detailed understanding of this? "
6. I want to think about it.
Just ask directly. "In fact, Sir, we have discussed the relevant points? I honestly ask: What are your concerns? " Just say it, and we'll work it out together.
I'll think about it and call you.
Welcome to call, sir. How's this? I'll call you later on Tuesday afternoon, or do you think Wednesday morning is better? "
Let me discuss it with my wife first.
"Yes, sir, I understand. Can you ask your wife to talk with you? Maybe this weekend, or when are you free? "
Please show me the materials first.
Ok, what's your usual contact information, WeChat or QQ or email, and I'll send you the document directly.
10。 The customer did not respond after receiving the materials.
Call the customer and ask if you have received the information. Do you have any questions about the content of the material that I need to answer for you? If the customer says no, then proceed to the next step of cooperation.
Frequently asked questions about telemarketing:
1, no customer base, no channel!
2. I don't know what to say when I call the customer.
3. I don't know what to talk about when I meet the customer.
4. I couldn't get into the customer relationship before.
5. The customer has a salesperson from another company who needs to follow up.
6. The products sold are not competitive.
7, customer demand is not clear, vacillating.
Three words that most impress customers in sales:
Customer: Can you make this product cheaper? The average customer will ask, "How much is this conditioner?" " 168。" "cheap!" Many customers didn't even finish reading the product, but just glanced at it.
Before customers don't like it, you must lose money by talking about the price.
My analysis: First of all, for us who do WeChat business, don't say "no!" Strong rejection will make your customers dislike you.
When encountering this kind of question, we should avoid the customer's questions and don't answer them directly, because once we enter the price negotiation, we will be passive.
At this time, the money is in the hands of customers, and our advantage is the product, so we should let customers fully understand the product.
Any customer who comes to buy something will bargain. We should avoid the price first and let the goods attract him, instead of obsessing too much about the price. As long as something is worth it, I'm not afraid that she won't buy it, and of course I can't be too proud in front of customers.
Coping with:
1, periodic decomposition method "Miss, this product can be sold in 720 yuan for four yuan a day, which is very affordable!" "Miss, this kind of preferential package adds up to 380 yuan, which can meet all your needs at one time. It's worth it!"
2. Replace "less" with "more" When customers demand cheaper prices, many micro-businesses will say, "Buy less clothes and you will come." Actually, this is not right. Buying less clothes will make customers feel more painful if they lose something. The correct statement should be "just buy more clothes", which avoids pain and turns it into happiness.
Speech 2:
Customer: Don't old customers get a discount? My analysis: 20% old customers have created 80% benefits for WeChat business, so don't kill old customers. When an old customer offers a discount, we can't refuse it directly.
Some Wechat business said: "As an old customer, you should know that there is no discount here!" This will hit old customers, who will think, "I have been here so many times, I wonder if I can't get a discount?" Directly hit the customer's good impression of the store.
Coping with:
First of all, you should give old customers face and let them feel your sincerity. You can say, "Thank you for always taking care of me. I'm glad to be a strong friend like you, but I don't have that many stocks now. I will leave you one more next time. "
Speech 3:
Customer: How old is your brand? How come I haven't heard of it? My analysis: the first question, we can answer her directly.
But we didn't answer the second question correctly, because as long as you answer the second question, customers will keep asking until they are satisfied. So when you meet the second question, you should guide her.
Coping with:
Ask the customer first, "When did you notice our brand?" Most customers who have never heard of it will answer "I only noticed it today." Wechat business can say "Great, just to know." Take the question directly, don't dwell too much.
Speech 4:
Guest: Let me have another look.
Coping with:
Find out the advantages of the product according to four aspects.
These four aspects are:
1, we have something that others don't;
2. We can do what others don't want to do;
3. We do better than others;
4. Our added value.
Speech 5:
Customer: Will there be any problems with the quality of your products in WeChat business? My analysis: Some WeChat merchants will directly answer this question, "Our quality will not be a problem, we are a big brand, and there are many beauty salons in the country ..."
But when the customer asks the second sentence: "What if there is a problem?" Many wechat services can't be accepted.
Coping with:
Wechat merchants can ask customers first: "Miss, have you ever bought a product with poor quality before?" Customers usually say, "Yes."
Wechat merchants can ask: "What product is it?" Customers often start to complain: "I have bought XX products before, so what?" This makes me very angry. "
The customer answered no, what should WeChat merchants do? At this time, you should praise the customer first, and then say your own words: "Miss, you are so lucky that you don't. I have encountered such a situation. " What happened? I am so angry. "
When you say it, you must bring feelings, so that it will infect customers.
Finally, I said, "So I pay great attention to product quality now, because I am also a consumer when I don't sell things, so I have good requirements for product quality, so I will sell them in this factory, not in other manufacturers, because the quality here is good."
Turn gifts into genuine products and make customers like them. It can be said: "Sister, these gifts are given back to customers by our company in addition to the commodity price, and they are also a thank you for supporting our company, but what I want to say is: ... (Introduce the advantages and benefits of gifts), so that customers can realize the value of gifts and feel that gifts are worth the money.
The above are common customer questions and customer service dialogue skills. If you find it useful, you can save it in the customer service treasure. When you meet such a customer, you can send it directly with one click, saving a lot of typing time and better following up with the customer.