1. Receive customer orders, check and confirm them and send them back.

2. Communicate customer order information to relevant departments.

3. According to the customer's delivery plan, make delivery plan and distribute it to relevant departments.

4. Track the production progress of customer orders, and report to the superior in time if there is any abnormality.

5. Assist quality personnel to handle customer complaints.

6. Make delivery reconciliation with customers at the end of the month and track the invoice amount.

7. Make a monthly sales report according to the actual sales of the month.

8. Keep in touch with customers, increase communication, understand customer needs, and do a good job in customer service.

9. Complete other temporary work arranged by superiors.

1. A merchandiser refers to a full-time person who tracks the operation process of products and services according to customer orders during the operation of an enterprise. (Can't work part-time, instead of) all the people who work around the order and are responsible for the delivery date.

2, the so-called merchandiser, refers to the process of international trade, according to the relevant requirements of the signed export goods business contract, on behalf of the company to select production and processing enterprises, guide and supervise their production progress, to ensure that the contract is completed on schedule. At present, the supply-demand ratio of merchandisers is above 1∶3, and the starting salary is above 2000 yuan. However, the entry threshold for merchandisers is not high, and all kinds of personnel with technical secondary school or equivalent education can engage in this industry.

3. Documentary is divided into commercial documentary, foreign trade documentary and production documentary. Business follow-up: follow up with customers. In particular, people who have been interested in our products will follow up. A series of activities aimed at concluding transactions and signing contracts. Call a salesperson or business assistant.

4. The nature and characteristics of the merchandiser's work determine his professional quality requirements: analytical ability. Analyze the characteristics of customers and the price composition of products to facilitate quotation. Forecasting ability can predict customer's demand, enterprise's production capacity and material supply, which is convenient for arranging orders, production and delivery. Expression ability. Good at communicating with customers in words and language. Professional knowledge. Be familiar with the products you ordered. Understand the characteristics, sources and components of raw materials. Understand the characteristics, style and quality of products. Easy to communicate with customers and production personnel. The ability to deal with people.

5. Contact with people from all departments to make them fulfill customer orders consciously. Ability to deal with interpersonal relationships. Handle the relationship with customers, superiors, colleagues and other units. Finish what you want to do through them. Legal knowledge. Understand contract law, negotiable instrument law, economic law and other legal knowledge related to document work. Know the law, abide by the law, understand the law and use it. Negotiation ability. Eloquence and skill. Management and marketing ability. A master of external sales. Internal management experts. Logistics knowledge. Knowledge of transportation, loading and unloading, warehousing, distribution and customs declaration.