1. Chapter II Article 45 of the Constitution of People's Republic of China (PRC): The state and society help to arrange the work, life and education of blind, deaf, dumb and other disabled citizens.

2. Articles 2 1 to 29 of the Law of the People's Republic of China on the Protection of Disabled Persons: The state guarantees the equal right of disabled persons to receive education. The relevant government departments shall organize and support the research and application of Braille and sign language, the compilation and publication of special education teaching materials, the development, production and supply of special education teaching tools and other auxiliary articles. ?

3. Articles 9 and 38 of the Education Law of the People's Republic of China: People's Republic of China (PRC) citizens have the obligation to receive education. Citizens, regardless of nationality, race, sex, occupation, property status, religious beliefs, etc. , enjoy equal opportunities for education according to law.

4. Articles 7 and 32 of People's Republic of China (PRC) Vocational Education Law: The state takes measures to support the development of vocational education for the disabled. In addition to the implementation of vocational education for the disabled in educational institutions for the disabled, vocational schools and vocational training institutions at all levels and their educational institutions shall accept disabled students in accordance with relevant state regulations. ?

Vocational schools and vocational training institutions may appropriately charge tuition fees for students who receive education and vocational training in secondary and higher vocational schools, and waive tuition fees for students with financial difficulties and disabled students as appropriate? .

5. In the Compulsory Education Law of People's Republic of China (PRC), there are five special education places. See article 9 in the education section of this book for details.

In Dujiangyan City, a Meituan takeaway shop added a bad review.

Bad review, serious bad review! I'm not discriminating against deaf people. Today, when I took delivery, the other party actually took out a disability certificate, which meant that I would donate some money to him. It's boring to make a living after you get paid, isn't it?

After receiving the bad review, the store suddenly complained about the Meituan platform and reported the takeaway? Cunning behavior? .

And assure users that there will be no more deaf-mute people delivering meals.

I don't know if it's true or not. In order to find out, the reporter contacted the takeaway.

The truth is sad.

This takeaway is called Liu Zhixiang. He is really deaf.

When I delivered the food, I did show my cards.

But this card is not a sign of begging, but:

I am deaf and dumb, and I can't speak.

Please check whether the dishes are complete and evaluate the service. Thank you!

In other words, this is a misunderstanding. The customer mistook him for money.

But for Liu Zhixiang, misunderstanding is the first time, but disgust is not.

He told reporters in sign language. Take-away delivery often encounters unhappy things. Some people will dislike me when they see that I am deaf and dumb. ?

Liu Zhixiang also has a girlfriend.

Deaf and dumb.

Currently unemployed.

But he refused to let his girlfriend deliver takeout with him.

The reason is very bitter and wronged.

According to the latest census, there are more than 20 million deaf people in China.

Because they can't communicate with people normally, they have difficulty in finding jobs and are gradually marginalized by society. Takeaway riders are one of their few ways to make a living.

China Youth Daily interviewed a group of deaf-mute riders.

20/kloc-in may, 2008, Yang Kai, a deaf-mute came to Yantai, Shandong province and became a rider.

Subsequently, more deaf people reported it one after another.

In just one year, the team has grown from 1 to 16.

Alias? Silent knight? .

The name is cool.

The reality is cruel.

Because they are deaf and dumb, they can't hear the sound of their mobile phones.

In addition to sleeping and cycling, my eyes are staring at the screen of my mobile phone for fear of missing the order.

Because of the deaf, I can't feel the roar of the engine when riding a bicycle. If crossing the road is like crossing the battlefield, you have to concentrate 120%.

What hurts most is misunderstanding and discrimination.

Yang Kai said, we often encounter a situation, that is, the store decoration or weather problems make the wrong order, which leads customers to push the order desperately.

Because I can't communicate, I have to hang up and communicate by SMS.

But it is difficult to communicate by SMS.

You know, the mother tongue of deaf people is sign language, and Chinese is like another language to them. The experience from sign language to Chinese is as difficult as learning English.

They can only answer some simple, even a little puzzling words.

Therefore, from the customer's point of view, I feel that the takeaway is not delivered on time, the phone is not answered, and the text message is still so perfunctory. Of course, I am unhappy!

Yang Kai told reporters? If I am not careful, I will be complained by customers. ?

A complaint may mean that a day's work is in vain.

Under normal circumstances, after being complained, the takeaway can appeal. If the customer agrees to cancel, the punishment will disappear.

But Yang Kai said sadly:

I would have complained several times before, but I didn't succeed once because of inconvenient communication.

Discrimination against deaf-mute people also hurts every one of them.

Some customers refused to accept the meal because the rider was deaf and dumb.

Have a plenty of bad attitude.

As for how bad it is, said the silent riders. Although you can't hear the sound, you can see from the expression and mouth shape that the customer is accusing. ?

At this time, they will lower their heads and not refute.

There is no refutation.

I watched a short documentary called The Silent Knight.

Wang Du is deaf and dumb.

He stayed at home all the time, but he didn't want to gnaw at old bones.

He went to Hangzhou from his hometown in Xinjiang to make a living.

Technical jobs are not easy to do, let alone service industries. Being a takeaway rider may be the best choice within his ability.

It is not easy for a healthy person to make a living in a big city.

Disabled people are even more.

A 12 fried rice with wild rice is the best lunch he has ever had in Hangzhou.

Once I got lost in the community and couldn't find the location of the customer.

He asked passers-by.

But asking is also tantamount to asking in vain, because he can't hear at all.

In desperation, he simply followed the guidance of passers-by and ran around. Then, I walked into a dead end.

The landlord also dislikes him being deaf and dumb.

Later, he was kicked out for arrears in rent.

However, the story of this vulnerable group is not just grievances and tears.

Are you online? The silent knight? At school, everyone will encourage each other.

They have their own WeChat group.

Anyone who has been complained by a customer and is in a bad mood will talk in the group.

Companions will comfort themselves by recording gesture videos or typing.

A fall into the pit, a gain in your wit. ?

Let's try to optimize it again. ?

Captain Yang Kai is very diligent.

I'm grabbing orders from morning till night, and I never rest.

Called? Workaholic? .

In the dispatch system, riders are divided into bronze, silver, gold, diamond, king and other titles. The higher the score, the more orders you receive.

Yang Kai, the deaf-mute, is actually? King? .

Crush most peers.

Yang Kai said,? Because I have a son to support my family. ?

Wang Du, who made a living in Hangzhou, began to get on the right track.

Work is stable.

There are also stable residences.

He said,? Take as many orders as possible and make money for mom. ?

In Chongqing, a deaf-mute earns 6,000 yuan a month by delivering takeout food.

As much as ordinary white-collar workers.

As for working hours, every day starts from 14 hours.

Save money.

Half of the monthly income will be sent home.

Because his ideal is to buy a big house for his parents.

These deaf people live harder than normal people.

The silent rider suffered a lot.

But sometimes, they will encounter some warm-hearted things.

Once, a deaf rider got lost.

He asked passers-by for directions. However, due to communication barriers, riders did not understand each other for a long time.

In desperation, passers-by took the rider's arm and personally delivered it to the destination.

I saw a news the other day.

The customer filled in the wrong address when placing the order.

The deliveryman happened to be deaf.

The deaf-mute knight was anxious on the spot, because it was about to time out. Will deduct wages.

But the ending behind makes people cry!

I cann't believe someone took him by car to deliver food

Don't accept rewards.

For the overtime penalty, the system also chooses to cancel.

The reason is that the mistakes made by customers should not be paid by a hard-working person.

And Liu Zhixiang who was wronged by customers.

After the report, many netizens spontaneously renamed Liu Zhixiang.

Finally, the misunderstanding was eliminated, and the customer who made a bad review also dropped the lawsuit.

Search in Weibo? Deaf knight? Screenshots of netizens make people burst into tears.

Someone is thanking the Meituan platform.

It's so warm to provide work for the deaf! ?