First: log in during non-trading hours, such as 16: 30-20: 30, which is the settlement time, and cannot log in to trading software;

Second: If you are prompted "illegal login" or "wrong account or password" when logging in, the password is wrong. You can contact the account manager or customer service staff of the futures company to ask for a password reset. The reset password is generally the last six digits of the ID card, and then the password can be modified in the trading software.

The account opening process is not complicated. How to choose a suitable futures company and how to open an account is a key issue that investors need to pay attention to.

I have the following suggestions on how to choose a futures company:

1. First of all, we must ensure the regularity of futures companies and reject black platforms. You can search the name of the futures company in official website, "China Futures Association". If you can't find any information, it is a black platform, not a regular domestic futures company. Regular futures companies all end with "Futures Co., Ltd.", and illegal futures platforms are not allowed to register in the CSRC filing;

2. At present, there are 150 regular futures companies in a * * *, and each futures company has different regulations on the handling fee level. It is suggested to choose a futures company that can unconditionally give customers low handling fees, and it is very necessary for investors who have not yet made stable profits to save transaction costs.

There are several ways to open an account for your reference:

The first type: open an account in the futures company official website or trading software; This way of opening an account will cause the account fee to be four to five times that of the exchange, and it will take time for the account manager without special service to solve the problem. This method of opening an account is not recommended;

The second type: opening an account through a futures broker; Brokers and futures companies are cooperative, and the information of brokers can also be found on the official website of China Futures Association. When opening an account with a brokerage firm, we should pay attention to the following points: it is illegal to avoid the brokerage firm charging high fees and refusing the operation of the brokerage certificate; Choosing an intermediary account requires special attention;

The third type: open an account through the account manager of the futures company; The account manager is an employee of the futures company, which is not only bound by the industry but also controlled by the company's compliance. It is the most recommended way to open an account by cooperating with the account manager, agreeing on various fee standards before opening an account, providing guidance when opening an account, and answering questions as soon as possible after opening an account.