The amount of the futures account is frozen, and the customer service demands to pay the deposit, which belongs to online fraud and is illegal. This kind of behavior is to use the Internet to fabricate facts or conceal the truth for the purpose of illegal possession, and to defraud a large number of public and private property. Punish according to the amount of fraud, if the amount is relatively large, be sentenced to fixed-term imprisonment of not less than three years but not more than seven years, and be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than seven years or life imprisonment, and shall also be fined or confiscated.

The crime of fund-raising fraud in Article 192 of the Criminal Law of People's Republic of China (PRC) is illegal fund-raising by fraudulent means for the purpose of illegal possession. If the amount is relatively large, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than seven years and shall also be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than seven years or life imprisonment, and shall also be fined or confiscated. If a unit commits the crime mentioned in the preceding paragraph, it shall be fined, and the directly responsible person in charge and other directly responsible personnel shall be punished in accordance with the provisions of the preceding paragraph.