1, quality of service
Service quality is an important standard to measure futures companies, which can help investors understand the strength of futures companies. Service quality can be mainly considered from the following aspects:
(1) Technical capabilities of the futures company, including the reliability and stability of the trading system;
(two) the customer service ability of the futures company, including the timeliness, effectiveness and professionalism of customer service;
(3) The financial security of the futures company, including the ability of financial management and risk control.
2. Customer service
Customer service is an important part of futures companies, which can help investors understand the service level of futures companies. Customer service can be considered from the following aspects:
(1) Whether the customer service staff of the futures company have enough experience and ability;
(two) whether the customer service personnel of the futures company can solve the customer's problems in a timely and effective manner;
(3) Whether the futures company can provide timely and accurate market information and time.
3. Capital security
Capital security is an important part of futures companies, which can help investors understand the capital security ability of futures companies. The security of funds can be considered from the following aspects:
(1) Whether the futures company's funds are safe and whether it has enough funds to support its trading activities;
(2) Whether the futures company has a good fund management system and can effectively control risks;
(3) Whether the futures company has a good risk control system and can effectively control risks.
4. Trading system
Trading system is an important part of futures companies, which can help investors understand the trading system of futures companies. The trading system can be considered from the following aspects:
(1) Whether the trading system of the futures company is safe and reliable, and whether there are sufficient network security measures;
(2) Whether the trading system of the futures company is stable and can support large trading volume;
(3) Whether the trading system of the futures company can meet the needs of customers and provide timely and accurate trading information.
5. Other aspects
In addition to the above aspects, there are other standards that can be used to measure futures companies, such as supervision, marketing activities and brand image of futures companies.
This paper introduces the rating standards of futures companies in detail, including service quality, customer service, capital security, trading system and so on. Through the comprehensive evaluation of futures companies, investors can better understand the futures market and choose suitable futures companies.