A contract or agreement to buy or sell futures is called a futures contract. You should be the owner of the contract, so if you lose, you lose.

However, there are several situations in which rights can be protected according to law:

Your platform for futures trading is not a legal and compliant futures exchange. Criminals who impersonate exchange personnel or establish illegal exchanges may report the case and demand compensation according to law.

Employees of futures exchanges who are not clearing members of futures companies, futures employees of futures investment consulting institutions, and futures employees of institutions that provide intermediary services for futures companies shall not operate on behalf of customers or engage in futures trading. At the same time, it is forbidden to make a commitment to customers that their investment will not suffer losses or bear the lowest income. Futures practitioners of futures investment consulting institutions shall not use the media or other means to provide or disseminate false or misleading information to customers. If this happens, you can claim compensation.