1, providing consulting services;

2. Risk planning and management services;

3. Receiving reporting, investigation and damage assessment services;

4. Compensation service;

5. Customer complaint handling service.

Customer service refers to a customer-oriented value, which integrates all elements of managing customer interface in a preset optimal cost-service combination. Broadly speaking, anything that can improve customer satisfaction belongs to the category of customer service. Customer service is a value-added tool for industry and commerce as a competitive advantage.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.