First, introduce channels for letters and visits.
(1) positioning
According to the regulations on letters and visits, letters and visits reflect the duties and behaviors of the CSRC and its staff, and make suggestions, opinions or complaints.
(2) Contact information
1, letters and visits
0 10-662 10 166 662 10 182
2. Mailing address
Fukai Building, No.0/9, Financial Street/KLOC, Xicheng District, Beijing
China Securities Regulatory Commission General Office Letters and Calls Room
Postal code 100033
3. Reception place and time
No.0/07, Taipingqiao Street, Xicheng District, Beijing
Working days: 08: 30-11:0013: 30-16: 30.
(3) Relevant explanations
Reporting violations of laws and regulations by market entities is not a matter of letters and visits, and the relevant provisions of the Regulations on Letters and Visits are not applicable. It is recommended to report through the reporting channel.
Petition matters that fall within the responsibilities of the dispatched offices and administrative units of China Securities Regulatory Commission are suggested to be directly reflected to the relevant dispatched offices and administrative units.
Two. Introduction of Securities and Futures Violation Reporting Center
(1) function
In accordance with the Interim Provisions on Reporting Illegal Acts of Securities and Futures (Announcement No.7, 2020 of the CSRC), handle the work of accepting reports, placing cases on file for investigation and reward.
(2) Positioning
Expand the sources of case clues and intensify the crackdown on securities and futures violations.
(3) Contact information
1, online reporting website
/Jubao Zhongxin/
2, letter reporting mailing address
Fukai Building, No.0/9, Financial Street/KLOC, Xicheng District, Beijing
China securities regulatory commission securities futures illegal behavior report center
Postal code 100033
Three. Introduction of "12386" service hotline of China Securities Regulatory Commission.
(1) positioning
The "12386" service hotline of China Securities Regulatory Commission is a public service channel set up by China Securities Regulatory Commission to accept the demands of investors in the securities and futures markets.
(2) the scope of accepting complaints
According to the Announcement on Matters Related to the Operation of "12386" Service Hotline of China Securities Regulatory Commission (CSRC Announcement [2018] No.32), the "12386" hotline accepts complaints, consultations, opinions and suggestions of investors in civil disputes, but does not accept letters and reports.
(3) Contact information
1 and "12386" hotlines;
2. "I want to leave a message" and "write to the chairman" on the website of China Securities Regulatory Commission (www.sipf.com.cn) and "12386 investor hotline" on the website of China Securities Investor Protection Fund Co., Ltd. (www.sipf.com.cn).