3, a warm smile, starting from the heart!

4, sincere smile, starting from the heart!

5, the market is the direction of the enterprise, quality is the life of the enterprise.

6. Smile is a ray of warm sunshine and a bridge of friendship.

7. Carry forward the spirit of honesty and build the soul of trust.

8, anxious users are anxious, thinking about what users think.

9. A smile like a sunny day touched my heart.

10, keep your promise: keep your word and keep your promise.

1 1, customer feedback analysis, quality improvement ideas.

12, your legs should be diligent, your waist should be bent, your mouth should be sweet, and your smile should always be on your face!

13, make a career with Excellence and win with quality.

14, dare to take responsibility: pay attention to mistakes.

15, ten million credit companies, you, me and him cooperate.

16, intimate post has always believed in people, knowing the cold and knowing the heat.

17, people-oriented, talent selection, compliance management, pragmatic and efficient.

Smile is our language.

19, take on greater responsibilities.

20. Product competition depends on quality.

2 1, capable: clear thinking.

22. Complaints are handled quickly, and customers are satisfied and happy.

23. Smile and serve with your heart.

It is your responsibility and mine to pursue customer satisfaction.

25, with our sincere smile in exchange for customer satisfaction with our service.

26, smile-the warm sunshine of life!

27. Service begins with a smile.

28. Be polite: Use polite language and be polite to others.

29. Smile on your face and serve in your heart.

As long as we can do it, we can do it well.

3 1, the focus of marketing is not marketing products, but marketing yourself.

32. I hope our smile will make you feel our caring service.

Your smile is my greatest comfort.

34. No pains, no gains.

35. Planned: Careful planning.

36. Intimate service and commitment to shake hands.

37. Be honest and trustworthy, work together and seek common development.

38. Strengthen the sense of competition and create team spirit.

39, put in place, the courage to bear.

40. A sincere smile will make people feel depressed and better.

4 1. Pay attention to the contract and ensure the quality: deliver the goods on time and strictly abide by the commitments.

42, organized: priorities.

43. Eternal credit and sincere cooperation.

44. Customer satisfaction is our eternal goal. Provide first-class service.

45. We do what customers think and what customers don't want.

46. It is not easy to win every customer, but it is simple to lose every customer.

47. Your happiness is our happiness!

48. Innovation is fundamental and quality is life.

49, only the courage to take responsibility.

50. The market is the sea and the enterprise is the ship; Quality is the sail, and man is the helmsman.

5 1, take it easy and smile.

52. Good sales volume is the golden key to open the market.

53, people-oriented, have both ability and political integrity, show their abilities and reward their achievements.

54. Be well prepared and methodical.

55. Pragmatism is the goal and efficiency is the goal.

56. Service has only a starting point, and satisfaction has no end.

57. Persistence is the key to showing the results of implementation.

58. Credit cooperatives are honest in the world, and farmland, agriculture, rural areas and farmers are prosperous in the world.

59. Make customers completely satisfied.

60, smile, ten years old! Smile can show your charm!

6 1, more investment, better method and naturally higher performance.

62. Credit builds a bridge and cooperation is a win-win song.

63. Market competition does not sympathize with the weak, and there is no innovation breakthrough but only exit.

64. Win market trust with first-class quality and win customer satisfaction with excellent service.

65. Adapt to the market, satisfy the market and create the market.

66. Our service! Your satisfaction! Our smile! Your good mood! Thank you for letting us help you!

67. There are only imperfect products and no picky customers.

68. Improve after-sales service quality and customer satisfaction.

69. Did you laugh today?

70. Credit cooperatives paved a well-off road, and farmers described the spring of the earth, hoping to get rich and set up a bridge to enrich the people.

Related articles:

1. Speech by Young Employees of Agricultural Bank of China

2. Summary of our Spring Festival activities

3. Large-scale activity planning book template

4. Experience of soft transition of Agricultural Bank.

Second, how to be a qualified loan officer's speech

In today's increasingly fierce financial competition, especially with China's entry, institutions in the international financial market have made active efforts to adapt to this new situation and update their models. Especially intensive management and flat management. And the situation is serious, and it is still in the traditional extensive operation and management mode, which seriously restricts the development competition of credit cooperatives and the development needs under the new situation. In order to adapt to the current reform of credit cooperatives. Combined with the actual situation of Pizhou Rural Credit Cooperative, according to the principle of "five ones", through "self-financing, self-financing, self-management and self-risk", the loan quality is improved and the risk is effectively reduced. In order to get rid of the loss label of credit cooperatives and make necessary preparations, let's talk about how to be a qualified loan officer: the one-loan business is of great significance in the financial system and is still the main source channel for domestic financial enterprises to obtain income under the existing conditions. Although a lot of intermediary business, agency business and leasing business have been developed, the importance of their income is reflected in leisure. To do a good job in credit work, you need to have certain professional qualities: the field staff on the A front must have basic financial knowledge. It is necessary to master the general principles of loans such as credit management, general principles of civil law, basic knowledge of accounting and basic skills in order to apply them in practical work, such as loan conditions, loan issuance procedures, contents and requirements of "three checks" on loans, and loan responsibilities. Under the guidance of skilled business knowledge, operate loans according to rules and procedures to improve their business skills, such as application-investigation-review-meeting-issuance-adjustment-recovery C, corresponding French People's Bank Law, Commercial Bank Law, Guarantee Law, Civil Law, Bankruptcy Law and Contract Law. Abide by the law, operate according to the rules, lend money according to procedures, manage loans according to law, improve the quality of credit assets business, and effectively reduce the new rules and regulations for credit assets acquisition. What are the measures for the management of lending by the head office, Nanjing branch, provincial association, municipal association and government departments, and the measures for the management of capital increase and share expansion of rural credit cooperatives? People's Bank of China on strengthening rights, constantly learning new things and adding new rules and regulations. Restrict and supervise the compliance of work. Second, rich relevant knowledge. A qualified and competent loan officer, in addition to skilled professional theory and knowledge, skilled operation skills are more conducive to the smooth development of credit work and enterprise financing, and broaden the information processing ability. Credit personnel must establish an all-round and three-dimensional information concept. Understand and know the importance of information. "Until the enemy and know yourself this old adage. According to the development needs of credit cooperatives and rural economy, we should collect market information anytime and anywhere and grasp the direction of economic development. Organize funds in time to cultivate new growth points of rural economy. It means a lot. At the same time, when the economy goes down, we will implement debts and recover loans to reduce risks. Provide decision-making basis for leaders. Fourth, in-depth investigation and research capabilities. Credit officers should have the awareness of investigation and research concept, which is not only the need of work. At the same time, it is also to further improve yourself to investigate, what to investigate, when to investigate and how to investigate. So as to better guide the work. Provide reliable decision-making basis for leaders. As a financial enterprise, in addition to persisting in the reform of loan cooperatives and developing agriculture. Highlight the pertinence, purpose, service and creativity of the research. Through careful investigation and study, we constantly discover new situations and problems in credit business and sum up new experiences. Put forward new countermeasures. Continuously improve the level of credit management. V. Comprehensive and comprehensive analytical ability Credit personnel will use the concept of dialectical method and logical thinking mode to conduct a comprehensive, comprehensive and objective analysis of credit work. Gradually realize the transformation of credit management from empirical to scientific. The transition from extensive to intensive. In order to accurately predict the risks and benefits of childbirth. Make credit evaluation decisions based on science, reliability, safety and foundation. Guide the quality of credit assets. Effectively reduce risks. 6. Proficient in language and writing. Credit personnel should have a deep foundation in the surface ability of language and writing. Otherwise, it will directly affect the image and service quality of loan officers. In language, we must strive to be clear, popular, standardized and rational. Literally, the loan is reasonable, the credit expression is unambiguous, the language is accurate, and it is legal and compliant. Investigate the quantity, summarize the materials, and evaluate and reflect the truth. The investigation is detailed and reliable. Views and experiences should be specific and have guiding opinions. Vii. Ability to work independently and organize and coordinate. Due to the wide range of services provided by credit cooperatives and the small number of people with long lines, especially the rise of non-performing loans, the work is difficult and difficult, so this requires credit personnel to have strong ability to work independently and cooperate with loan households in depth. In the face of large-scale credit supply, loans should be issued in accordance with the principles and systems of credit management, effective pre-loan investigation and post-loan review, and in accordance with the procedures of separation of power restriction, post restriction and responsibility control. This requires that loan officers must have a series of positive, effective and strict organization and coordination, be good at coordination, be modest and impatient, be disrespectful and informal, and fully display their good image and that of credit cooperatives. Eight. Bold and innovative spirit After China joins the WTO, with the gradual opening of the financial market, the competition will be more intense. Credit cooperatives must innovate in system, management and system if they want to gain a place in the competition. Employment innovation, etc.

Three. Model essay on bank credit compliance speech

Compliance is an eternal topic for banks. I have compiled a sample speech on bank credit compliance for you. Welcome to reading.

Model speech on bank credit compliance 1

The successful listing of China Construction Bank and its foothold in the fierce market competition largely benefited from the introduction of a series of new policies. Decision-makers can be far-sighted, seize the market trend, and make new policies without losing time, so that CCB's business has developed by leaps and bounds.

A bank that dares to break old ideas and explore development, a dynamic bank, a creative bank and a more competitive bank cannot become a Fiona Fang without rules. While developing new business and new products, the decision-makers of CCB will not forget the industry characteristics of ever-present risks, and formulate corresponding policies to prevent risks. Only in this way can the cause of CCB develop continuously, healthily and rapidly.

Do things in compliance. As a front desk employee, I deeply feel the importance of compliance operation. If every employee can operate according to the standard, our business will have more room for development.

In my daily work, as an employee of the service window, I should keep in mind the purpose of "customer first" and "customer-centered" and receive every customer in strict accordance with the "nine-step service" in standardized operation. I remember I was a little angry when I came in to handle business for a client. I did it in strict accordance with the standard of standardized service, but I couldn't ease the customer's mood until the customer finished the business, got up and deposited a large amount of cash in the account and gave the passbook to the customer. When the customer turned to leave, he turned and smiled at me and said thank you. I also smiled at the customer: you're welcome, watching the customer leave the counter with satisfaction and ease.

For every employee, standardization can't be just oral or written, but we need to apply it to practice. Maybe we will encounter some difficulties in the implementation process, but as long as we work hard, we will find it is not difficult.

Let's all act. Compliance management, compliance operation and standardized management will push our common cause to a higher starting point.

Model speech on bank credit compliance II

Dear leaders and colleagues,

Hello everyone!

Thank the leaders of XX Bank for providing me with the opportunity to exchange and learn with you. My name is XX, and I am a front desk employee of XX Bank. Today, the speech I bring to you is "Compliance is Happiness".

"Set a string of ink, take its merits, and set rules to think of Fiona Fang". Shang Yang's belief ensured the smooth implementation of the new law, made Qin more and more powerful, and finally unified the six countries. Bao Gong's strict law enforcement promoted strict discipline and orderly social order in the Northern Song Dynasty. The people's three disciplines and eight attentions won the full support of the working people, won the victory of War of Resistance against Japanese Aggression and the war of liberation, and finally contributed to the birth of the new China. From this point of view, obedience made Qin powerful, promoted the discipline of the Northern Song Dynasty, made our new China, and made our happy life today.

Xx Bank (the bank where we are currently located) has been operating in compliance with regulations and prospered for xx years. It has made great contributions to the economic construction of China and provided us with jobs so that we can work happily in this happy family.

It's even harder to protect your family when it's a national disaster. I saw the power of obedience from our predecessors and their inner fortresses. As the younger generation of New China and an employee of XX Bank, while enjoying the comfortable work brought by compliance, we should also think about how to make this happiness last longer, how to make XX Bank more prosperous and more aware of our historical responsibilities.

Looking at the endless bank cases at home and abroad, the painful experience tells us that nine times out of ten it is illegal! Shockingly, a trader inside Societe Generale bought and sold futures due to illegal operation, which caused the company to lose more than10 billion yuan. The former vice president of China Development Bank took advantage of his position to issue loans to enterprises in violation of regulations and help enterprises issue stocks. And received tens of millions of dollars in money and things, and eventually became a prisoner; In recent years, many cases reported by the provincial association have also aroused our profound reflection. These people, who were once all-powerful for a while, ignored national laws and regulations and eventually lost their reputation and money!

Where is our responsibility? Reflected in compliance. Where is compliance reflected? Compliance is reflected in every business operation of the front desk teller, in the approval of every loan by our credit personnel, in the escort box of security guards, in the supervision of auditors, in the rigorous concept of our management personnel, in every process and link of our work, and in our thoughts and actions.

Dear colleagues, a three-foot counter, a seven-inch screen, a black pen, a set of office seals, a simple set of utensils, and even a handy cup constitute all the contents of my working time. Although the form is simple and the content is monotonous, we bear the heavy responsibility of the historical development of banks, and we bear thousands of pairs of hopeful eyes of the people. Only when we wait attentively, forge by actions and always put compliance at the highest point can our banks last long, our jobs be guaranteed and our lives be happy.

Let us remember that obedience is happiness.

Thank you!

Model essay on bank credit compliance speech 3

Dear leaders, distinguished guests,

Hello everyone! I'm a loan officer at the branch. I feel very honored to have the opportunity to introduce my thoughts and feelings about compliance management to you today. The topic of my speech is "obedience, no choice"! (passionate and firm)

My friends, the years are long, life is long, every sunrise carries endless hopes, and every crescent moon reflects colorful dreams? In this eternal cycle, people's lives are also being interpreted, excited and surging in constant choices! (improve the intonation, yes; The following sentences are melodious and soothing, attracting the audience with strong contrast.) You can choose to lash the hero desert or choose the romance of mountains and rivers. You can immerse yourself in the generosity of inspiring words, or you can miss the detachment immersed in books. There are many forests, etc. However, as employees of the financial system, we have no right to choose one word, which is "compliance"! (firm, pause for a moment)

As the saying goes, Fiona Fang can't be made without rules. Rules are like traffic lights at intersections, telling people when to go and when to stop! She is the guarantee of order and the foundation of harmony. For the safe and steady operation of finance, "rules" are particularly important! (powerful)

Through the cold of winter, the hope of spring and the harvest of autumn, today, the Chinese nation is extremely proud to devote itself to the country's economic construction. As the leading force in the economic field, it has become an indisputable fact that the economy should develop and the financial industry should take the lead. But as Mr. Lu Xun said, "Open the window, fresh air enters the room, and flies and dust also come in." In the process of the rapid development of the financial industry, there are also many illegal acts around us: the CCB case has not disappeared, and the scandal of the president of Shenzhen Development Bank broke out this year, as well as the loan fraud case of Nanhai Huaguang, the loan fraud case of Senhao Apartment, and the case of Song He Street Sub-branch of Heilongjiang China Bank. While we are filled with indignation, we are also thinking deeply about how to standardize the professional behavior of financial workers and ensure financial security. (speak slowly)

Financial industry is a special service industry in today's society. People compare her to "there is an angel leading the way, and there is a devil's temptation." For every financial worker in it, it is our unavoidable choice to strictly implement every rule with the realm of "indifferent ambition and quiet distance", so as to "always walk by the river and not wet your shoes", be responsible for the happiness of yourself and your family and try your best for the healthy development of financial undertakings.

Speaking of which, I remembered the story of an ordinary loan officer.

He was a college graduate in the 1990s. After he was assigned to the bank to do credit work, he studied business seriously and behaved appropriately, which won the praise of leaders and colleagues! But once, because of the loan problem of a private enterprise, he had a fierce dispute with the director. He believes that the enterprise simply does not have the conditions for a loan of 500,000 yuan, but the factory director wants him to borrow money because he is inextricably linked with this enterprise. But he said, I won't borrow any money for illegal loans, and stubbornly refused to sign it. Because of his "disobedience", he was quickly transferred from the credit post. People say that he is too stupid to miss the bright future and rich income, but he has safeguarded the dignity of laws and regulations and the dignity of financial people with his own practical actions! It turns out that he is right. Later, the company was unable to repay the loan interest, and the director was hired. He took over as a director.

I am also an ordinary loan officer, dealing with money every day. I often use this incident to remind myself that the money and power in our hands are given by positions, and we must use her to benefit the people and contribute to the development of society and the take-off of the country! (Some) The loans we handle can be turned into "showers" to moisten crops, and become a thoroughfare to connect mountains, rivers and villages with the world, which can realize the development and growth of enterprises and promote the take-off of local economy? She is more related to the financial security and stability of the country! We must not regard her as a tool to satisfy our personal interests! (Passionate and firm) "One million dollars is at your fingertips, but you have to keep your promise" is a requirement for every financial worker, and it should be our solemn commitment to society! (Infinite Hero)

"Zi GUI still cries blood in the middle of the night. I don't believe that Dongfeng can't call him back! " (Firm) Although we work in the financial field, we deeply feel that risks are everywhere, but we firmly believe that as long as we always take norms as the criterion, make clear what we should and should not do, consciously regulate and restrain our business behaviors, and put an end to irregular behaviors, we can build an indestructible "Great Wall" in Qi Xin's concerted efforts to ensure the vigorous and healthy development of the financial industry. This should be the bounden sacred duty of all financial workers. Friends, for this heavy responsibility, let us always remember: obedience has no choice! (impassioned, foil the whole speech)

My speech is over, thank you!

After reading the Demonstration Speech on Bank Credit Compliance, people also read:

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2. Speech on Internal Control and Compliance of Banks

3. Speech on bank compliance

4. Model speech on compliance of bank employees

5. Special Speech on Banking Compliance Culture

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