24-hour service hotline of CCB: 95533; 24-hour customer service hotline of credit card: domestic: 400-820-0588; overseas: 86-2 1-3869-0588; address of China Construction Bank Head Office: No.25, Financial Street, Xicheng District, China; and mailing address of credit card application.

I. Introduction of China Construction Bank

China Construction Bank was established in 1954, 10, 1 (it was then named People's Construction Bank of China, and was renamed China Construction Bank on March 26th, 1996). Since the establishment of CCB, it has been a period of handling state financial allocations. 1954 10 In June, China Construction Bank was established with the approval of the State Council, the Central People's Government. Its task is to handle the allocation of national capital construction investment, manage and supervise the use of capital construction funds in the national budget and self-raised capital construction funds by departments and units. For decades, China Construction Bank has made outstanding contributions to improving investment efficiency and speeding up the construction and development of national economy, which is the period of national specialized banks. Since the mid-1980s, in order to meet the requirements of economic and financial system reform and economic development, China Construction Bank has successively started cash cashier, household savings, fixed assets loans, working capital loans for industrial and commercial enterprises, international finance, housing loans and various principal-agent services. By establishing all kinds of commercial banks facing the public, the functions of banks have been enriched and a solid foundation has been laid for the transition to modern commercial banks.

Two. Business of China Construction Bank

1. The company's business and products include: credit fund loans, residents' savings deposits, foreign exchange business, credit card business, policy-based housing reform finance and personal housing mortgage loans.

2. Development Strategy: "China Construction Bank, Building Modern Life" is the condensation of CCB people's thoughts and pursuits. Entering the 2 1 century, CCB will seek a broader service field and development space with excellent performance and continuous innovation.

China Construction Bank is a fortune 500 enterprise and a world-class banking group. Provide financial services, including banking, insurance, trust, investment bank, fund, leasing, futures, etc. For domestic and foreign enterprises, institutional customers and individual customers. Help urban development, serve agriculture, countryside and farmers, and build a modern life.

China Construction Bank Personal Loan Center Tel

China Construction Bank has loan centers in various cities, so the telephone number of each loan center is different. For customers all over the country, if you want to ask questions about loans, you can call 95533 directly. The hotline is open 24 hours, so customers only need to dial this number at staggered peak hours.

In addition, there will be more people engaged in manual customer service during the day, but there will be relatively few people on duty after 8 pm. It is recommended to call the customer service hotline as much as possible during the day.

What is the customer service telephone number of China Construction Bank Express E loan? Manual customer service helps you!

When everyone inevitably encounters financial difficulties, it is more correct to choose bank loans, because bank loans are safe and reliable with low interest. CCB has an online loan called Fast E Loan, which many small partners should be familiar with, but people who borrow for the first time may encounter various problems, so how to find manual customer service? Let's briefly introduce it today.

1, telephone customer service

If you want to solve the problem quickly, the most direct way is to call. CCB has a 24-hour service hotline, so it is best to call it during working hours, and it may be impossible to access manual customer service in the middle of the night.

24 hours hotline: 95533

According to the voice prompt, you can find the manual customer service, and you may need to enter the bank card account number or ID card. It is recommended to prepare in advance.

2. Email address

If it is a business consultation or complaint suggestion, you can also write the situation in words, attach evidence or documents, and send it to the mailbox of CCB.

Customer service mailbox:

3. WeChat customer service

Wechat searches for "CCB Customer Service" on the official WeChat account. After paying attention to the official WeChat account, you can click "Question Consultation" and choose "Online Consultation" or "I want to leave a message", and you can also have an interactive chat.

4, mobile phone software customer service

Download the CCB version of mobile banking, click the ""key in the upper right corner of the home page, select the smart assistant, and you can enter your own question keywords, and there will be related pushes.

5, SMS customer service

CCB even has SMS keyword customer service. You can edit questions or keywords and send a text message directly to 95533 to get the answer. Suitable for friends who don't want to download the APP and pay attention to the official account of WeChat WeChat.

What's the telephone number of China Construction Bank?

The telephone number of China Construction Bank is 95533, which is a modern customer service center launched by China Construction Bank to serve enterprises and private customers.

I. Business Introduction

1, service consultation

(1) Understand the various businesses and products of CCB and master the latest marketing activities of CCB.

(2) Inquire about financial information such as deposit and loan interest rate, foreign exchange rate and fund price.

(3) Find the outlets and self-service equipment of China Construction Bank.

(4) Financial trial calculation.

2. Service supervision

(1) When customers encounter difficulties in using CCB products or enjoying services through outlets, networks, telephones, mobile phones or other channels, they can always get help.

3. Transaction processing

(1) query

Self-help query account information such as passbook, debit card, credit card account balance and details.

(2) Transfer

You can transfer money from the contracted account of China Construction Bank under my name to other accounts, transfer money to other people's accounts within the limit, and remit money in different places. Dragon card and wealth management card can also transfer money in the card.

(3) Agency payment

Acting as an agent to pay telephone charges (including those of China Telecom, China Netcom, China Mobile, China Unicom and China Railcom), water charges, electricity charges, gas charges, traffic fines and other fees that can be handled by local savings outlets.

(4) Stock business

Inquire about the balance of the securities margin account, and transfer funds between the customer's bank account and the securities fund account in real time through "bank-securities transfer".

(5) Foreign exchange transactions

As long as you pick up the phone, you can conduct real-time transactions and entrusted transactions 24 hours a day.

(6) Personal loan service

Provide personal loan account balance inquiry service for telephone banking customers who open personal loan accounts.

4. Outbound operation

(1) external marketing

CCB will take the initiative to contact customers, recommend new products and services to customers, and remind you to repay as agreed when you are in loans overdue.

(2) Intimate service

CCB will sometimes pay a service return visit after customers use CCB products, or conduct some questionnaires and market surveys, and will also provide you with humanized services to remind you that the loan is due.

5.24-hour manual service window

(1) can provide customers with 7×24 hours uninterrupted labor service.

(2) Report the loss

If customers lose their cards, passbooks, bills and registered bonds, they can report the loss orally through telephone banking at the first time to ensure the safety of your funds to the greatest extent. We provide two ways to report loss: temporary loss reporting and permanent loss reporting. Temporary loss reporting is valid for 5 days, and permanent loss reporting is valid for a long time.

(3) make an appointment

Customers can call 95533 to make an appointment before they need to make a large withdrawal or use other services that need to be reserved.

Second, the opening process

1. Ordinary customers need to verify their identities when using the telephone banking system for the first time. After entering the account number or ID number according to the voice prompt, the system will prompt for the account withdrawal password. After the withdrawal password is verified, the customer can set the telephone banking inquiry password according to the voice prompt, and then use telephone banking to directly input the account number or ID number and telephone banking inquiry password.

2. If the customer has become an ordinary customer of 95533 telephone banking and wants to use the advanced customer function, he needs to go to any CCB counter with his ID card and the bank card or passbook used when opening an account, and set the telephone banking password at the counter (the inquiry password of ordinary customers will no longer be used after setting it), so that the advanced customer function can be used.

3. If the customer has never used the telephone banking system before, I can directly sign a telephone banking contract at any CCB counter with my account and valid documents used when opening an account, and set the telephone banking password at the counter to directly become a senior telephone banking customer.