It is necessary to make effective suggestions for customers according to the specific market conditions, and then inform customers of the specific results. When customers ask about any good futures products, they must combine the market situation, and then put forward the most effective and true suggestions and opinions, and inform customers of the final results, which will be more perfect. For example, thread, iron ore, hot coil, Shanghai nickel and PP are all options for day trading. The choice of coking coal, coke, iron ore, rubber and stock index for overnight trading is mainly judged according to the fluctuation and trend of varieties. When answering customers' questions, we must combine the current specific situation and make a concrete analysis, so as to convince customers.