Many friends follow customers, often asking for quotations or asking for updated prices, but they just don't place orders. How to deal with it?

First of all, the inquiry guests are normal, but personally feel that the guests are different:

1) is only a general understanding of the inquiry, and there is no intention to ask for it;

2) Determine the inquiry and price comparison of the products to be purchased;

3) I want to take your price as a reference, but I have a fixed partner.

The general needs of the guests can be reflected in the guest's inquiry words. I think it's necessary to make further plans to pay a return visit to the guests and further screen more potential guests.

If you think your product has an advantage, you have a better chance to win customers, but this advantage depends on how you show it to customers. Don't just quote the price.

It's normal to hit a wall even when you return. Planned return visits and further communication with guests, if effective. Even if the guest didn't place an order this time, your communication and service have won the trust of the guest, so the return rate is relatively high, but don't pursue it, it will be counterproductive.

Remember, whenever you do business, you should analyze the reasons first, and don't give up blindly or do unnecessary self-suppression. This will only make the order more lost. Your mentality is the guarantee of success.

Let's talk about what the inquiry customer should do to facilitate the transaction. As I said just now, not all inquiry customers really want to use or buy. Many people just feel fresh when consulting, but when they really understand it, they will say that they don't need it for the time being or need to contact again in the future. This situation is not uncommon. To use an inappropriate word, such customers are "idle people", and often such customers have plenty of time and have no demand for products.

So my method is, for the customer who talks to me about our products, I will look at his information first, such as his age and personal description. Of course, some information is false, but it's better than nothing. If you read the information or check the company's information and think that the company or individual really needs it, then you should give full play to your negotiation and communication skills. In fact, many people who make inquiries are interested or in demand, and the final transaction is often not because of the cunning of customers, but because of the business ability and explanation of suppliers.

For such customers, we can actually think like this:

1. This customer has me in mind. He thought of me as soon as he met a similar product. The longer it takes, the more his first reaction will appear in front of me. As long as I succeed once, I will be enough.

2. It is not difficult to quote. I added a reasonable profit, not for nothing. Success is good, but failure is nothing. I sell things and people don't quote, so what else can I sell?

3. Zero cost, no phone bill, no fax paper, just raise your finger and knock on the keyboard. Why not?

The more people ask you, the more transparent you are about the market price. What are the advantages when the market price goes up or down? These are all obtained from asking price and quotation. If you are tall, customers may say, isn't this the best information for you?

As long as we treat each other with courtesy and respect each other, whether it is a big customer, a small customer or a customer who has not made a deal, we should treat each other with courtesy and help others. Even if we don't reach an agreement, we can help a stranger. Why not? Besides, which client is not from a stranger? (Text _ Di Marcelo _ This article is transferred from Fubu Foreign Trade Forum)